Public Safety Dispatcher I

Public Safety Dispatcher Job Opportunity

The City of Vacaville - A beautiful place to live, a great place to work!

With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.

Contribute to our vibrant community and join our team!

The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.

Public Safety Dispatcher I Salary Range: $78,238.73 - $95,099.40/annually

Working for the City of Vacaville comes with an excellent benefits package, including:

• Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
• Vision and Dental Insurance monthly premiums covered 100% by the City
• Holiday Pay at 5.38% of base salary
• Tuition reimbursement up to a maximum of $2,000 per fiscal year
• California Peace Officers Standards and Training (POST) Intermediate Certificate Pay - $2,999 per year
• California Peace Officers Standards and Training (POST) Advanced Certificate Pay - $6,000 per year
• California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account

The ideal Public Safety Dispatcher candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.

Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:

• Receiving and responding to both routine and emergency calls
• Evaluating requests to determine priority level and type of response required
• Determining the location and nature of emergency and non-emergency calls for service
• Referring callers to the appropriate agency or resource
• Providing general information to the public
• Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
• Dispatching and coordinating responses for multiple units simultaneously
• Operating a multi-channel radio console supporting Police, Fire and other emergency services

Education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

• Education: High school diploma or equivalent.
• Experience: One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.
• License or Certificate: A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable.

Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.

This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible.

A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688 by the closing of this recruitment.

Applications are encouraged to apply online at www.cityofvacaville.gov. Application packets may also be requested in person at the Human Resources Department or by calling (707) 449-5101.

Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.

The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.