Talent.com
Helpdesk/Systems Administrator
Helpdesk/Systems AdministratorCorbus Pharmaceuticals Inc • Norwood, MA, US
Helpdesk / Systems Administrator

Helpdesk / Systems Administrator

Corbus Pharmaceuticals Inc • Norwood, MA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description : Position Summary

The Helpdesk / Systems Administrator is responsible for providing technical support to end users, maintaining and enhancing IT infrastructure, and ensuring the reliable operation of systems, networks, and applications. This position combines hands-on helpdesk support with systems administration responsibilities to ensure the organization’s IT environment operates efficiently, securely, and effectively.

Location : Norwood (Hybrid — 3 days required in the office : Tuesday, Wednesday, and Thursday)

Department : Information Technology

Reports To : Senior Director of IT and Security

Responsibilities

Helpdesk Support

  • Serve as the first point of contact for employees seeking technical assistance via phone, email, or the ticketing system.
  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, and mobile devices.
  • Install, configure, and maintain workstations, printers, and peripheral devices.
  • Manage IT onboarding and offboarding, including orientation and access provisioning.
  • Administer and monitor endpoint security tools such as Malwarebytes, OpenDNS / Umbrella, Druva (for laptop backups), and Proofpoint email security.
  • Utilize and manage computer management tools (e.g., NinjaOne).
  • Oversee vulnerability and patch management tools.
  • Manage user accounts, permissions, and access within Active Directory, Microsoft 365, Egnyte, SharePoint, and other equivalent systems.
  • Support Zoom Workplace and Zoom Rooms.
  • Maintain detailed documentation of support requests, resolutions, and system configurations within the helpdesk system.

Systems Administration

  • Administer and monitor servers, network equipment, and cloud infrastructure (e.g., OKTA, Active Directory, Azure, M365).
  • Perform regular system maintenance, backups, and patch management to maintain security and uptime.
  • Monitor system performance and implement optimizations to enhance reliability and efficiency.
  • Support and maintain network infrastructure, including Meraki routers, switches, firewalls, and wireless access points.
  • Assist in the planning and deployment of IT projects, such as system upgrades and software rollouts.
  • Develop and utilize PowerShell scripts or other automation tools to streamline administrative tasks.

    • Security & Compliance

  • Implement and enforce IT security best practices and policies.
  • Monitor and respond promptly to security alerts and incidents.
  • Manage endpoint protection tools and ensure compliance with company security standards and policies.
  • Understanding of SOX, GCP, and GDPR compliance requirements, with awareness of their impact on IT support, security, and data handling

    • Requirements :

    Qualifications and Experience

  • Bachelor’s degree in Information Technology, Computer Science, or a related field — or equivalent work experience.
  • 2–5 years in an IT support and / or systems administration role.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency with Windows operating systems.
  • Familiarity with Microsoft 365, Active Directory, Azure, and other SaaS platforms.
  • Solid understanding of networking fundamentals (TCP / IP, DNS, DHCP, VPN).
  • Excellent communication and customer service skills.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Working Conditions include standard office environment with occasional after-hours or on-call support. May require lifting and installation of IT equipment (up to 40 lbs).
  • Certifications (Preferred) include CompTIA A+, Network+, or Microsoft Certified : Systems Administrator (or equivalent).

    • About Corbus

    Corbus is committed to leveraging our expertise in immunology to fulfill our purpose of developing innovative new medicines that improve the lives of people living with inflammatory, fibrotic, and metabolic diseases, and cancer. Corbus’ current pipeline includes small molecules that activate or inhibit the endocannabinoid system and anti-integrin monoclonal antibodies that block activation of TGFß and an antibody drug conjugate targeting tumors expressing nectin-4. Corbus is headquartered in Norwood, Massachusetts. For more information on Corbus, visit corbuspharma.com. Connect with us on Twitter, LinkedIn and Facebook.

    Corbus Pharmaceuticals Holdings, Inc. is an equal opportunity employer

    [job_alerts.create_a_job]

    Administrator • Norwood, MA, US

    [internal_linking.related_jobs]
    Principal Architect - Systems & Software

    Principal Architect - Systems & Software

    Dnutch Associates Inc. • Methuen, MA, US
    [job_card.full_time]
    The Principal Systems and Software Architect provide leadership in systems and software engineering for large-scale Transit Programs, with a focus on Independent Verification and Validation (IV&V) ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Functional Test Technician

    Functional Test Technician

    Senior Metal Bellows • Sharon, MA, US
    [job_card.permanent]
    We’re not just making parts—we’re making solutions no one else can.You’ll be the final checkpoint before our products hit the field — testing, troubleshooting, and mak...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Administrator

    Program Administrator

    Spectrum Health Systems, Inc • Norfolk, MA, United States
    [job_card.full_time]
    Norfolk, MA - Massachusetts Department of Corrections.Health, dental, vision insurance.Discounts on wide array of services / entertainment. Supervising the implementation and delivery of program and c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Team Representative

    Customer Support Team Representative

    Navrei Inc. • Pawtucket, RI, US
    [job_card.full_time]
    Rhode Island-based retail sales and marketing firm proudly partnered with AT&T, one of the nation's leading providers of wireless and internet services. Our dedicated team works directly with custom...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Systems Administrator

    Systems Administrator

    Colossus Technologies Group • New Hampshire, United States, United States
    [job_card.full_time]
    Systems Administrator – Contract to Hire / Hybrid (2–3 days in NH).Our client is a well-established hospital in New Hampshire, committed to providing high-quality patient care and leveraging advanc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    System Modeler, Senior - TS

    System Modeler, Senior - TS

    DCS Corporation • Bedford, Massachusetts, US
    [job_card.full_time]
    DCS Corps has an exciting opportunity for a Systems Modeler providing support to the Air Force Life Cycle Management Center / PEO Digital Directorate Aerospace Management Systems Division (AFLCMC / HBA...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Helpdesk Systems Administrator

    Helpdesk Systems Administrator

    Centuria • Hanscom Afb, Massachusetts, United States, 01731
    [job_card.full_time]
    Helpdesk Systems Administrator.Job Title : Helpdesk Systems Administrator.Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solu...[show_more]
    [last_updated.last_updated_30]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Pawtucket, Rhode Island
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director - Network Services

    Director - Network Services

    InsideHigherEd • Lowell, Massachusetts, United States
    [job_card.full_time]
    Anticipate salary of $130,000-$145,000 Salary commensurate with experience and grade / range.The Director of Network Services is the chief architect and leader of the Network Services group in Inform...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Components Engineer

    Components Engineer

    Butler Aerospace and Defense • Maynard, MA, US
    [job_card.full_time]
    Contractor selected will be required to work 3 days on site, with option to work 1 day remote.Start date has option to move up if candidate is identified and selected early.Seeking to hire an Staff...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Systems Quality Assurance I (Co-Op) - United States

    Systems Quality Assurance I (Co-Op) - United States

    Cisco Systems, Inc. • Maynard, MA, United States
    [job_card.full_time]
    Please note this posting is to advertise potential job opportunities.This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you d...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Systems Administrator

    Systems Administrator

    Connexion Systems and Engineering, Inc. • Burlington, MA, US
    [job_card.permanent]
    Title : Systems Administrator Hiring Organization : Connexion Systems & Engineering Compensation, Benefits, and Employment Type Duration : direct hire Pay rate : $100k - $120K based on experience Job L...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead System Administrator

    Lead System Administrator

    VirtualVocations • Lowell, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Server Admin Lead.Key Responsibilities Install, configure, maintain, and troubleshoot batch job schedulers and FTP server connections Monitor scheduler performance, id...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Network Computer Systems Administrator

    Network Computer Systems Administrator

    TECHEAD • Hanscom Air Force Base, MA, United States
    [job_card.full_time]
    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at. Secret Security Clearance Required.Will work with a team ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Administrator

    IT Administrator

    TEKsystems • Waltham, MA, United States
    [job_card.full_time]
    Microsoft Azure support experience.Manage network performance to ensure full functionality of systems and staff.Manage security protocols to ensure full system integrity. Maintain and troubleshoot s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, IT Operations

    Director, IT Operations

    Apellis Pharmaceuticals, Inc. • Waltham, MA, United States
    [job_card.full_time]
    The Director, IT Operations is responsible for leading and coordinating the day-to-day operational functions of the Information Technology organization at Apellis. This role oversees the Support, In...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Linux System Administrator

    Linux System Administrator

    TIER4 GROUP • Natick, MA, US
    [job_card.temporary]
    Manage and maintain 1000+ Unix / Linux cases across the organization, ensuring operational efficiency and security compliance. Serve as the primary Systems Administrator for Linux Endpoints, including...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Functional Test Technician - 2nd shift

    Functional Test Technician - 2nd shift

    Senior Metal Bellows Manufacturing • Sharon, MA, US
    [job_card.permanent]
    We’re not just making parts—we’re making solutions no one else can.You'll be the final checkpoint before our products hit the field — testing, troubleshooting, and makin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]