Good Hands Repair Network - Automotive Virtual Triage Total Loss Adjuster - Remote

Automotive Virtual Total Loss Adjuster

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

As an Automotive Virtual Total Loss Adjuster you will be responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually inspects damage to vehicles. Writes, reviews, and modifies damage repair estimates, completes total loss valuations and negotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental / loss of use. The individual works independently, prioritizes the individual's own responsibilities, and manages the individual's own workload and is responsible for explaining coverage, estimates, claims, settlement, and rental processes to agents and / or customers. The ideal candidate will need to have a minimum of 18 months or more experience writing Auto collision estimates using an auto estimating program such as : CCC One / Mitchel, Audatex.

Preferred Qualifications :

• Must have 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell
• Previous experience in total loss adjustment or a related field is highly desirable.
• Proficiency in using estimating software and valuation tools for virtual assessments.
• Strong analytical skills to evaluate moderate to complex vehicle damages effectively.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a commitment to delivering accurate and timely results.

You'll wear a few hats to fill a few roles throughout your day that all require a level of experience.

Allstate Benefits

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important to you. Here are some of our benefits :

Work Location

Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents.

When you work from home full time, you'll need :

What will Allstate provide :

Notice of Licensing Requirement

Skills

Claims Processing, Estimatics, Negotiation, Policy Interpretation

Compensation offered for this role is $50,700.00 - $89,062.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.