Mental Health Outreach Specialist

Mental Health Outreach Specialist

Do you want to be a part of a community where you experience the power of collaboration? Are you feeling stagnant and not challenged enough in your current role? Looking for a more rewarding career where you can make a difference in the community? Then let us tell you about Children’s Bureau.

We are a private, nonprofit organization in preventing child abuse and neglect in treating children and families within the community. Through prevention, treatment, and advocacy, our innovative comprehensive services help thousands of at-risk children and parents within the Los Angeles and Orange County areas.

Here at Children's Bureau, we stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.

What is in it for you at Children’s Bureau:

• Excellent benefits that include, medical, vision, dental, 401(k), life insurance, pet insurance, and a Flexible Spending Account.
• Public Service Loan Forgiveness (PSLF) program.
• 13 paid wellness days and 11 paid holidays per year.
• Selfcare, which includes optional weekly stretch and meditation for all staff.
• Employee engagement events that range from dance parties, Trivia, and Bingo.
• An extensive health wellness program provided to all staff to help better you personally and professionally.
• A culture that cultivates learning and promotes growth and development.
• TIROC – Trauma Informed Resilience Oriented Care (TIROC).
• DEI – Diversity, Equity, and Inclusion, which includes a DEI Book Club.

Children’s Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

The position of Mental Health Outreach Specialist will pay style="font-family:'Times New Roman', Times, serif;"> Must have Covid-19 Vaccine and Booster.

Position Description:

This role also provides after care services to clients who have ended treatment with Children’s Bureau.

This role may also assist in the provision of general administrative support including receptionist and secretarial responsibilities.

Duties and Responsibilities:

• Works within a team-oriented approach to meet the needs of the client, families, community and the stakeholders and to ensure excellence in overall service delivery in office, home, schools and community.
• Disseminate information about Children’s Bureau’s mental health services.
• Must develop a good understanding of each service (MHS, MEDS, Day Treatment, Case
• Management, etc.), the various treatment modalities and Evidence Based Practices (EBPs) funding stream Be able to speak of services with potential clients and community partners.
• May complete/document requests for service.
• Create reports to measure effect of marketing efforts.
• Develop marketing materials.
• May enter potential client information and therefore may need to have an understanding of Medi-Cal/Short Doyle manual.
• Remains compliant to HIPAA and other applicable state laws governing confidentiality.
• Ensures that all notes are filed in a timely manner when requested to do so.
• Conducts the initial data gathering for any/all referrals.
• May assist with the financial aspects of initial intake.
• May assist with the implementation of patient receipt systems, patient financial information and UMDAP system for the office.
• Works with the Therapist Assistant to verify Medi-Cal eligibility at intake and notifies supervisors, MIS Administrator, and therapists of any irregularities if necessary.
• Collaborates with Program Supervisor on caseloads and workflow and ensures that directives and policies and procedures associated with access to services are implemented in a timely manner.
• Provides aftercare services to all client that have been discharged three months post treatment and document note in Exym.
• May provide administrative and clerical support to include receptionist duties, and maintenance of outreach calendar of events and room schedule for office use.
• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients and visitors.
• Exercise good judgment in performance of duties and responsibilities.
• Supports existing agency policies, principles and mission.
• Other related duties as assigned.
• As a mandated reporter, must follow child abuse reporting guidelines and report all suspicions of child abuse and/or neglect.