Account Manager - Public Sector & Key Accounts

What you will be doing

• To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors.
• To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
• To be responsible for providing strategic insight regarding the customer’s business / vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer’s business and actually solve their problems / meet their challenges.
• To proactively understand / diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don’t know) across our core business, ITS, RGS and Outsourcing
• To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry.
• To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy.
• To be responsible for driving sales, margins and delivers customer value in any kind of economic environment
• To be responsible for protecting premium pricing through well designed solutions sale
• To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities.
• To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer’s business) to ensure we demonstrate how Ricoh have added value to the customers business.
• To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account.
• To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships.

You will ideally have

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

In return for your commitment, we can offer you :

Excellent package with solid basic, strong bonus and company benefits including : A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme

Flexible retirement plan

to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.

Company car / car allowance (role-specific), cycle to work scheme