Billing & Collection Specialist

Billing & Collection Specialist

Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innovative, evidence-based practices. We focus on delivering customized services that meet the unique needs of each client we serve; ensuring healthier, happier, and more productive workplaces. We foster a supportive and inclusive work environment where our team members are encouraged to grow both personally and professionally. We believe in the importance of work-life balance, continuous learning, and the well-being of our team members. We recognize that the team members we hire come from all walks of life. We believe that people from underrepresented backgrounds not only help us to be stronger, but also allow our team to connect, belong, and grow. If you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply.

Position Overview

The Billing & Collection Specialist provides financial, administrative, and clerical services and ensures the accuracy and efficiency of financial operations. The Billing & Collection Specialist will be responsible for preparing and submitting invoices, collecting payments on all invoices, and following up with insurance companies and clients. This is a hybrid position requiring a minimum of two days per week on-site at our headquarters in Centennial, CO; typically in-office Tuesdays and Thursdays.

Job Duties :

• Complete all billing as assigned, ensuring accuracy, as well as completing in a timely manner to meet all internal and external deadlines.
• Ensure support information for billings are adequate and that all documentation is in line with Briotix Health's processes.
• Submit invoices to clients and insurance companies and ensure all appropriate documentation is included. Provide follow-up documentation for outstanding payments as needed.
• Complete all necessary collection activity to ensure payments are correct and made in accordance with the terms.
• Address all overdue accounts by identifying the problem, communicating with the internal account manager and client and / or re-billing as appropriate.
• Contact clients via phone and / or email to update the status of accounts and collect overdue payments.
• Facilitate a proactive approach to all denials, denial trends, and implementation of a process to lessen the denial frequencies.
• Monitor late and / or pending payments and produce aging reports.
• Maintain all appropriate filing systems to ensure the completeness of data.
• Other duties as assigned.

Company Perks

Excellent benefits package including Medical, Dental, & Vision Insurance, Flex Spending Accounts, 401k / ROTH IRA with employer match, Company Sponsored Group Life Insurance, AD&D and Long-Term Disability, Professional Development Reimbursement, Accrued Paid Time Off, up to 120 hours in the first year, 7 Company Paid Holidays, 2 Floating Holidays of your choice, Employee Assistance Program (EAP) and Annual Calm.com subscription, Work / Life Balance, Opportunities for professional development and specialized training, Mentorship programs, DEI=B Focus Groups.

Qualifications

Required Qualifications : High School Diploma or GED, Minimum of 1 year experience in billing, collections, AR, AP, bookkeeping or related tasks. Knowledge of billing procedures and collection techniques. Demonstrated experience with billing auditing best practices. Intermediate Excel skills. Working knowledge of MS Suite of products Office and accounting databases. Excellent communication skills (written and oral).

Preferred Qualifications : Associate's degree or higher in Accounting or related field. Familiarity with laws related to debt collection (e.g. FDCPA). Working knowledge of Sage Intacct and / or internally developed software systems. Collections background preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.