Business Development Manager

Business Development Manager I, II, or III

Territory Location(s) : Lehigh Valley, PA

Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions!

We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota!   (

• See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Lehigh Valley, PA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Lehigh Valley, PA and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.

A Day in the Life of the Business Development Manager :

Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers

Source leads for new build opportunities

Build relationships with real estate developers and property management firms

Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle

Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets

Target, identify and develop strategic revenue-producing partnerships and alliances

Evaluate and support business development opportunities identified by our Enterprise sales channel

Develop market analysis and business case to support expansion opportunities

Build relationships with strategic partners and organizations

Work effectively with sales engineering / network deployment team to ensure timely review, assessment and deployment of all leads

Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities :

Business District walkthroughs

Initiating and attending networking events

General up to date knowledge of MTU market within territory

Attend various business and association functions within territory, including some evening events

Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours

Complete all Access Agreement paperwork, providing the owner / operator with a scheduled installation which has been stipulated by engineering and

Complete all paperwork and agreements accurately, legibly and thoroughly

Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications

Provide exceptional customer service at all times

Manage CRM systems, process, and quality of data

Produce CRM output reports as requested by management

Maintain updated sales funnel records, logging notes, contact information & activities

Project a professional business manner and operate with a high degree of integrity

Other duties as assigned

What You Bring to the Table :

Three to five years in an outside sales or customer service environment managing business accounts

Account Management experience is required

Sales experience in real-estate or telecommunications or related industries preferred

Experience working with realtors and property management firms is also preferred

Exceptional business acumen

Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available

Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook

Ability to work with and manage CRM systems

Must be able to work independently with minimal supervision

Excellent detail orientation and follow through skills

Strong discretionary skills; this position will have access to information of a confidential nature

Demonstrated expertise in leading successful sales and / or market development organizations in technology businesses

Proven ability to coordinate across broad teams including marketing, operations, sales, and finance

Proven ability to conduct complex contract negotiations

Proven results in developing a channel and exceeding sales organizational objectives

Understanding of fiber optic data and telecommunications solutions in CLEC business

Possess a valid driver’s license with a satisfactory driving record per the Company’s Vehicle Driving Policy

Education and Certifications :

High school diploma or equivalent is required

College degree in business, project management, or related field is preferred

We're Proud to Offer a Comprehensive Benefits Package Including :

401k retirement plan, with employer match

Insurance options including : medical, dental, vision, life and STD insurance

Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization

Floating Holiday : 40 hours per year

Paid Holidays : 7 days per year

Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws

Tuition reimbursement program

Employee discount program

Business Development Manager 1- $60,000 - $75,000 annualized

Business Development Manager 2- $75,000 - $85,000 annualized

Business Development Manager 3- $85,000 - $100,000 annualized

Our Mission Statement :

Diverse Workforce / EEO :

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only) :

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only) :   https : / / www.astound.com / wp-content / uploads / 2023 / 09 / CCPA-Employee-Privacy-Notice.pdf