Talent.com
Project Manager, Customer Success
Project Manager, Customer SuccessMondo • Cambridge, MA, United States
Project Manager, Customer Success

Project Manager, Customer Success

Mondo • Cambridge, MA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]

Apply now : Project Manager, Customer Success – Implementations , location is Onsite (Greater Boston Area) . The start date is ASAP for this 6–9 month contract-to-hire position.

Job Title : Project Manager, Customer Success – Implementations

Location-Type : Onsite (Cambridge, MA & Waltham, MA)

Start Date Is : ASAP

Duration : 6–9 month contract with potential to convert

Compensation Range : $45-50 / hr

Job Description :

Lead and manage service delivery, implementation, and relocation projects for customer operations in laboratory and production environments.

Day-to-Day Responsibilities :

  • Lead end-to-end service implementation and relocation projects
  • Develop project plans, timelines, and risk assessments
  • Coordinate internal and external resources
  • Serve as primary point of contact for customer stakeholders
  • Manage logistics for lab / production moves and materials
  • Ensure compliance with safety and regulatory standards
  • Conduct site assessments and generate project documentation
  • Collaborate across departments and manage vendor performance

Requirements : Must-Haves :

  • Bachelor's degree or equivalent experience
  • 1–3 years in project management (service delivery, implementation, or relocation)
  • Experience in laboratory, life sciences, or manufacturing environments
  • Strong coordination and communication skills
  • Familiarity with project scope, risk assessment, and resource planning

    • Nice-to-Haves :

  • PMP certification
  • SmartSheets or other project management software experience
  • Understanding of lab operations, supply chain, EHS, GxP, and quality management
  • Experience in cross-functional team environments

    • Benefits :

  • This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
    • [job_alerts.create_a_job]

    Project Manager • Cambridge, MA, United States

    [internal_linking.related_jobs]
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Boston, MA, United States
    [job_card.full_time]
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Success Manager

    Client Success Manager

    Maestro • Boston, MA, US
    [job_card.full_time]
    Maestro is the value creation platform designed exclusively for the Private Equity industry.Backed by S&P Global, Accordion Partners and several General Partners from the PE industry, Maestro helps...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Project Manager (Boston)

    Customer Project Manager (Boston)

    Sercomm • Boston, MA, United States
    [job_card.full_time]
    Job Title : Customer Project Manager (CPM).Mandarin proficiency is a plus.The Customer Project Manager (CPM) serves as the key liaison between the company and our customers, ensuring strong communic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager - Customer Success (Technical Team)

    Senior Manager - Customer Success (Technical Team)

    Freshworks • Boston, MA, United States
    [job_card.full_time]
    Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees.Softw...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Success Manager

    Customer Success Manager

    WorkWave • Boston, Massachusetts, United States, 02108
    [job_card.full_time]
    At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security service...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Success Manager - Federal

    Customer Success Manager - Federal

    1Kosmos • Boston, MA, US
    [job_card.full_time] +2
    Customer Success Manager (CSM).Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verificati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Success Manager — Onshape (Hybrid)

    Senior Customer Success Manager — Onshape (Hybrid)

    PTC • Boston, MA, United States
    [job_card.full_time]
    A leading software company seeks a Senior Customer Success Manager to enhance customer relationships and drive adoption of Onshape platform. This hybrid role requires 2+ years in a customer-facing r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Success Manager

    Client Success Manager

    Varsity Technologies • Boston, MA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profit, education, and startups. Our services have been developed to help customers adopt A...[show_more]
    [last_updated.last_updated_variable_days]
    Solutions Success Manager

    Solutions Success Manager

    Granite Telecommunications • Quincy, MA, United States
    [job_card.full_time]
    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Success Manager

    Customer Success Manager

    Proton.ai • Boston, MA, US
    [job_card.full_time]
    The wholesale distribution industry is ready for a revolution, and Proton is leading the charge.The world relies on distributors to sell nearly every physical product, but despite its massive contr...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Customer Success Manager- Onshape Boston, MA, USA Customer Success Management Posted 12 [...]

    Senior Customer Success Manager- Onshape Boston, MA, USA Customer Success Management Posted 12 [...]

    PTC Inc • Boston, MA, United States
    [job_card.full_time]
    Senior Customer Success Manager- OnshapeBoston, MA, USAOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to impr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Success Manager - USA

    Customer Success Manager - USA

    ArmorCode • Boston, MA, US
    [job_card.full_time]
    ArmorCode is on a mission to supercharge security teams with a new model to reduce risk and burn down critical security tech debt. With its AI-powered ASPM platform, ArmorCode integrates with all yo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    Tomorrow.io • Boston, MA, United States
    [job_card.full_time]
    Customer Success Team empowers countries, businesses, and individuals to prepare for and manage weather-related challenges that affect their operations, safety, and bottom line.We're looking for an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Manager, Customer Success

    Senior Manager, Customer Success

    Foley • Boston, MA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are seeking a passionate and experienced Senior Manager to lead our Mid-Market Customer Success team, driving growth and long-term value for our customers. Senior Manager, Mid-Market Customer Suc...[show_more]
    [last_updated.last_updated_variable_days]
    Director TAM, Customer Success Services

    Director TAM, Customer Success Services

    Boston Staffing • Boston, MA, US
    [job_card.full_time]
    This role will lead and manage delivery teams responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Customer Success Manager

    Senior Customer Success Manager

    Achilleion • Boston, Massachusetts, United States, 02116
    [job_card.full_time]
    Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance.Our software and services simplify complex compliance frameworks including SOC2, ...[show_more]
    [last_updated.last_updated_30]
    Customer Success Manager, Contract Optimization

    Customer Success Manager, Contract Optimization

    Rhapsody • Boston, MA, US
    [job_card.full_time]
    Customer Success Manager (CSM) Contract Optimizations.Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance comp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Success Manager

    Customer Success Manager

    GBG • Boston, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Enabling safe and rewarding digital lives for genuine people, everywhere.We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to mor...[show_more]
    [last_updated.last_updated_30]