IT Process AnalystnLeague • Atlanta, GA, US
IT Process Analyst
nLeague • Atlanta, GA, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Deliver digital products including custom software, SaaS platforms, and system integrations. Ensure adherence to defined deliverables, acceptance criteria, and release requirements. Manage and maintain the team task board to reflect accurate work status. Oversee sprint resource allocation to align with team capacity and priorities. Periodic standups Sprint planning sessions Sprint retrospectives Backlog grooming and refinement Coordinate day-to-day work with project managers. Collaborate with business stakeholders to clarify requirements, priorities, and timelines. Manage communication and alignment with external vendors supporting digital delivery. Recommend, implement, and adjust operational processes in collaboration with the team. Maintain documentation of delivery workflows, standards, and procedures. Identify improvement opportunities and advocate for new processes using data-driven insights. Support experimentation, pilot initiatives, and evaluation of process changes. Track, measure, and visualize delivery metrics (e.g., cycle time, throughput, SLA adherence). Provide insight into performance trends to guide decision-making.
Job ID : 65170
Position : IT Process Analyst
Department : ATL - TDE
Location : 6000 North Terminal Pkwy Atlanta, Georgia 30320
Duration : 6 Months
Shift : 8 : 00 AM to 4 : 30 PM
1. Overview
The IT Process Analyst will support the organization's digital delivery operations by governing delivery processes, coordinating stakeholders, maintaining web-related services, and driving continuous process improvement. The analyst ensures that digital products and services are delivered efficiently, securely, and in alignment with strategic IT goals.
2. Responsibilities and Activities
A. Digital Delivery and Governance
1. IT Governance Strategy
- Champion, collaborate on, and implement Digital Delivery strategies.
- Support execution of IT strategy by aligning delivery processes with organizational goals.
- Ensure governance practices are followed across all delivery activities.
2. Digital Delivery Execution
B. Agile Delivery Operations
1. Agile Ceremonies
Facilitate and participate in :
2. Coordination Activities
D. Process Improvement and Operational Excellence
1. Process Maintenance
2. Evangelizing Process Improvements
3. Delivery Metrics
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