General Referral Application

Welcome!

Join a team of supportive professionals who provide concierge behavioral health services to families in their communities. Please review our role descriptions below for a better understanding of your position of interest. Please review our role descriptions below for a better understanding of your position of interest. While we may not have an immediate opening that matches your background, we will keep your resume on file and contact you if an open position matches your qualifications.

If you are interested in a direct care / clinical role, please apply to the Specialized Application.

General (non-clinical) Positions Overviews (To Be Further Individualized Upon Hire) :

Account Manager

You are highly organized, proactive to client needs, communicate effectively with the Employer Services team, the Director and with clients, have excellent written and oral communications skills and works well with a diverse team of professionals and clients. You are comfortable in a fluid environment where client engagements have unique needs and methods of engagement. Your responsiveness and attention to detail consistently produce the highest quality result for client engagements. You value proactive communication and delivering assignments in a timely manner. You have experience within human resources, wellness programming, benefits and similar industries.

Responsibilities :

• Work directly with OPG's Director of Employer Services and will be responsible for working with OPG's corporate clients.
• Overseeing all aspects of a client engagement by providing confidential, discreet support to client's employees and leadership and creating strategy for wellness programming
• Serving as a primary contact for HR and leadership; will work directly with them to manage engagement, support their needs and work collaboratively to foster a long-term relationship; will upsell and market OPG with an eye toward renewal or expanding the program.
• Curating communication of OPG services to employees, create internal messaging marketing documents to advertise programming, inform stakeholders about the scope of offerings, set-up and launch of program,
• Manage launch for the client engagement including, but not limited to :
• Calendly links for direct employee engagement with an OPG coach.
• Coordination of all materials (bios, coach videos) to kick off program.
• Promotional materials and / or presentations to promote coaching and drive utilization.
• Preparation and delivery of weekly utilization reports for each client (including pulling data from salesforce, creating internal reporting documents, assess and report weekly themes from coaching and present to the client.
• Bi-weekly client meetings to provide insights.
• Oversight of all webinar content across all clients :
• Coordinate all webinar / presentation needs for all ES clients including quarterly meetings to review current needs; written description for clients; suggestions for content;
• Prepare running webinar content calendar for Director of Employer Services due each Monday.
• Coordinate dates and timing and prepare zoom links and calendar invites.
• Work with coaches to ensure timely delivery.
• Work with clients to ensure satisfaction with content.
• Run Mentimeter for presentations and upload content to Mentimeter.
• Manage intake calls for 1 : 1 mental health and wellness coaching and coordinate connection to a designated Intent Clinical coach;
• Input all call information in Salesforce under the appropriate Employer Services page
• Coordinate coaches for engagement, manage expectations regarding data input, caseload, responsiveness, reporting problems or issues with employees
• Meet weekly with the Director of Employer Services to provide program assessment
• Keep the Director of Employer Services informed of any problems, issues or complaints from the client and / or an employee
• Support for business development
• Research information from Zoom info and coordinate with Director new business mailings to clients
• Follow up with prospects, working closely with the Director and entering and updating all information in Salesforce .
• Identify podcasts guest spots for the Director, conferences and marketing opportunities for Employer Services to participate.

Consultant Description

Overview : A Consultant is responsible for providing industry expertise to Intent Clinical, whether it be clinical, business-oriented, or creatively driven. Their duties include researching Intent Clinical's role within the behavioral health industry, meeting with Intent Clinical team members to make suggestions and develop improvement plans based on their needs, and maintaining a professional relationship with Intent Clinical over time.

Responsibilities :

Outreach Coordinator

Overview : The Outreach Coordinator is responsible for building relationships with potential referral sources in the community, educating professionals and consumers about Intent Clinical offerings, and increasing the number of behavioral health cases at Intent Clinical. Intent Clinical is a private pay, concierge behavioral health provider, supporting families and individuals with a range of issues including substance abuse, mental health, eating disorders, Autism Spectrum Disorder and other developmental disabilities.

Responsibilities :

Commitment to Diversity, Equity, Inclusion, and Belonging

We encourage applications from people of color, women, those with disabilities, LGBTQIA+ individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.

We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds to join our team because we believe this enriches our company culture and enhances the services to our clients. Studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. If you believe that you could be a good fit for our company, but don't quite hit every requirement, please do still apply, we would love to hear from you!

These statements are intended to confirm our commitment to creating an inclusive workplace-they are not intended to exclude any individual. We are an equal opportunity employer; we do not discriminate in hiring or any other employment decisions based on any protected category.