A company is looking for a Collector I to join their Operations team.
Key Responsibilities
Establish repayment behaviors and develop payment plans while ensuring compliance with legal regulations
Maintain detailed records of customer communications and payment agreements
Achieve department KPIs for customer interactions and identify improvement opportunities in collections processes
Required Qualifications
2+ years of collections, recovery, or sales experience
Call center experience
High School Diploma or GED
Experience contributing to policies and procedures
Proven track record of achieving metric and quality performance
Collection Specialist • Fremont, California, United States