The Compact Construction Equipment Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for troubleshooting diagnosing repairing and reconditioning various compact construction equipment. The territory covered will be a central area of the Dallas / Fort Worth Metroplex.
Essential Functions :
- Performs minor to moderate repairs and minimal troubleshooting offsite with minimal supervision
- Performs minor to moderate troubleshooting and diagnoses of equipment malfunctions and failures
- Removes and install parts disassembles and assembles basic components
- Tests and verifies proper operation of all repairs
- Prepares and completes all job-related documents writes service reports orders parts and maintains clear customer records; in addition accesses databases required to complete the job
- Operates equipment and vehicles with possession of all necessary licenses and certificates
- Maintains service vehicle inspection records daily inspections and driver logs as required by the Department of Transportation
- Adheres to contamination control and HAZMAT rules and regulations
- Maintains all company equipment tools and the vehicle in a good clean and working order
- Communicates job progress to supervisor and customer as needed
- Completes assigned jobs and task to meet flat rate time and re-work standards
- Works overtime as required by workload and customers needs
- Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
- Projects professionalism with both internal and external customers including personal appearance; may be relied upon to act as a mentor to lower level Technicians
- Requires regular and punctual employee attendance
- Performs other duties as assigned
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
Knowledge Skills and Abilities :
Moderate knowledge of hydraulics transmissions engines undercarriage and electricalModerate knowledge of how to diagnose and troubleshoot electrical hydraulic and mechanical componentsKnowledge of safe work procedures and practicesBasic knowledge of equipment and tools including their designs uses repair and maintenanceDemonstrates proficiency with current computer software related hardware and basic knowledge of machine electronic systemsExceptional skills in customer servicePlanning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resourcesOperation and control skills of equipment or systemsEquipment selection skills to determine the kind of tools and equipment needed to do a jobAbility to communicate clearly and effectively both verbally and in writingAbility to operate a crane and forklift and obtain required certifications / licensesAbility to meet deadlines and work under fast-paced time constraining circumstancesAbility to operate hand tools power tools pneumatic tools and equipment used in the mechanical repairThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objectsEducation and Experience :
More than one year of compact construction equipment experience required; three or more years preferredHigh school diploma or equivalent preferredMSHA certification preferredAir conditioning certification preferredCrane / Rigger certifications preferredTravel :
Travel required with the possibility of an overnight stayAdditional Requirements :
Valid Drivers license requiredMust have an acceptable driving recordMust own required tools to perform repairsPhysical Requirements :
Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 80 lbConstant movement and use of limbs; this position requires good manual dexterity coordination and staminaAscends / descends with gradual or continuous progress by oneself using both hands and feet and climbs up and down ladders and / or equipmentBe able to maneuver safely and work underneath equipmentRoutinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect workWork Environment :
Requires wearing common protective or safety equipmentRegularly works outdoors around moving mechanical parts and noise level may be loud at timesMay be exposed to weather extremes when working outside in conditions that include inclement weather heat cold and humidityExposure to small quantities of chemicals dust steam high-pressure water and high speed rotating equipmentRequired to perform work in cramped spaces and / or high placesHow to Apply :
If you are interested in the position please complete our online application by applying directly on our website at also provide excellent benefits such as medical dental vision life insurance 401K plan vacation and holiday pay.
HOLT CAT (and related entities) is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit qualifications and abilities.It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices regardless of race color religion age marital status sex sexual orientation gender identity genetic information national origin veteran status disability or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.Required Experience :
IC
Key Skills
Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary
Employment Type : Full-Time
Experience : years
Vacancy : 1