Engagement Director (Remote - US / Canada)

Engagement Director (Remote - US / Canada)

Engagement Director

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world's most innovative subscription companies solve their most pressing initiatives to ignite subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.

Day in the Life of an Engagement Director

Engagement Directors are senior members of the Customer Success team who offer expertise and guidance throughout our sales and delivery cycles. They work to ensure our clients realize real business value from Neocol solutions.

Duties include working directly with our prospects and clients, analyzing and advising on business strategy and proposing optimal solutions throughout sales and delivery cycles.

Key responsibilities include :

• Become Trusted Advisor - build a long-term, profitable partnership with our clients to ensure key business objectives are met with quantifiable outcomes.
• Project Execution Oversight - Work with the Project Manager to guide and control solution delivery activities across clients and delivery teams.
• Designing and leading workshops alongside Solution Architects and Business Analysts.
• Analyzing project deliverables to ensure quality, alignment with program objectives, and overarching solution considerations
• Working across competencies to deliver on time, on budget programs
• Serve as escalation point, manage risk, and drive executive level steering committee conversations
• Account Management and Sales Support - Support existing and prospective clients to grow their business using Neocol capabilities and best practices.
• Support transition during sales to delivery handoffs, enabling project teams for success
• Work with Sales Directors and Solutions Consultants to define overall solution and resource plans to meet client needs
• Support development of commercial agreements such as SOWs and Change Orders.
• Work with Sales Directors and Client Partners to identify new business opportunities within assigned programs

Our Core Values in Action

Required Qualifications

Preferred Qualifications

A Foundation Built on a Solid Culture

Compensation is More than Salary

Please note :

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.