Technical Product Manager, Vice President - Experimentation

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Technical Product Manager Vice President in Digital Channels - Experimentation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

As a key member of our team, you'll have the opportunity to rapidly prototype new features, validate complex statistical engines, and help shape the future of experimentation at Chase.

Join us to make a meaningful impact by delivering robust, high-quality tools that empower our users and advance our platform's capabilities.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Act as the technical thought leader in advancing statistical methods and GenAI capabilities of the platform
• Rapidly build prototypes of new features and concepts for the experimentation platform to enhance self-serviceability using Python or similar languages.
• Debug, validate, and optimize statistical methods to ensure accuracy and reliability of experiment results.
• Triage production issues related to experimentation with partners to identify root cause.
• Collaborate with product, design, and engineering teams to refine technical requirements and scope.
• Stay current with best practices in experimentation, statistics, and analytics, and apply them to platform development.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, data science, computer science or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Practical coding ability (e.g., Python, scripting, or similar)-able to read, understand, and write code to support prototyping, troubleshooting, and integration.
• Strong background in statistical methods for A / B Testing.
• Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, with the ability to explain complex analytics concepts to non-technical users.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proven ability to collaborate and achieve actionable results with cross-functional tea ms.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience in bringing GenAI features to production at scale
• Prior experience working in a highly matrixed, complex organization
• Background in data science, data engineering, or software engineering
• Experience in scaling platforms
• Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED (Controlled Experiments Using Pre-Experiment Data), and other advanced methodologies.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

Base Pay / Salary

New York,NY $122,550.00 - $201,000.00 / year