DD Program Specialist

Job Description

Job Description

Now Hiring : Program Support Specialist – Shared Living Program

Indeed Work Wellbeing Score : 82

Make a meaningful impact every day by helping Individuals with Intellectual and Developmental Disabilities find safe, supportive family homes. At KVC, we are driven by a mission to enhance the lives of individuals, youth, and families across Nebraska—and we are seeking a dedicated, compassionate Program Support Specialist to join our Developmental Disabilities (DD) Team.

Why Join KVC?

KVC is a mission-driven organization known for collaboration, integrity, and service excellence. Our Indeed Work Wellbeing Score of 82 reflects our commitment to a supportive workplace where employees feel valued, engaged, and empowered to make a difference.

Position Summary

The Program Support Specialist plays a critical, outward-facing role in KVC’s Shared Living program by matching Individuals with Intellectual / Developmental Disabilities with certified family homes. This role provides ongoing support to the DD Team through placement coordination, provider recruitment, documentation, and process improvement. Leadership is demonstrated through excellent customer service, community collaboration, and professional integrity, while serving as a positive ambassador for KVC within the community.

Schedule :

Hybrid; Flexible on days in the office - some required meetings

Minimum Qualifications

Education

Bachelor’s degree from an accredited college or university (required)

Experience

Minimum of two years of experience in Human Services or related field

Two or more years of experience in Developmental Disabilities, Child Welfare, Juvenile Justice, and / or payment processing preferred

Certification / Licensure

At least 21 years of age

Valid driver’s license and auto insurance

Preferred Skills & Competencies

Maintains strict confidentiality in oral and written communication

Intermediate computer skills and timely documentation completion

Strong organizational skills with the ability to prioritize multiple demands

Proactive problem-solving and sound judgment

Clear, professional written and verbal communication

Collaborative mindset that fosters positive working relationships

Ability to stay focused and effective under pressure

Key Responsibilities

Match Individuals with Intellectual / Developmental Disabilities with certified Shared Living homes

Coordinate placements and ensure compliance with state and KVC regulations

Recruit, interview, and support Shared Living Providers; complete DHHS home studies

Serve as the primary contact for Shared Living Providers during intake and placement

Build and maintain strong relationships with referral sources and community partners

Coordinate and attend pre-placement visits

Manage representative payee accounts, including Social Security and Medicaid communications

Reconcile receipts and monthly ledgers; provide quarterly updates to guardians

Maintain accurate tracking systems and provider profiles using Canva

Collaborate closely with Shared Living Specialists and DD-specific educators

Attend at least two annual KVC-hosted events to engage and retain providers

Demonstrate leadership, flexibility, and professionalism in all essential functions

Perform other duties as assigned

Behavioral Expectations

Demonstrate accountability, professionalism, and ethical conduct

Foster a supportive, inclusive, and respectful work environment

Adapt effectively to changing priorities and organizational needs

Uphold confidentiality and integrity at all times

If you are passionate about service, thrive in a collaborative environment, and want to make a lasting difference in the lives of individuals and families, we invite you to apply and grow your career with KVC.