Duties and responsibilities include but are not limited to :
Arranges, conduct, and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
Assisting with processing and filing Death Certificates, Internment / Cremation Permits, obituaries and memorial tributes.
Collecting information and creating client family files.
Coordinating paperwork, answering telephones, filing, and data entry.
Collaborating with other functional departments to ensure guest needs are met and resolved.
Driving funeral vehicles
Assisting at the chapel and church services
Assisting at the cemetery
Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
Setting up chairs and removing, properly caring for, and storing of these items
Participating in special functions
Ensures adherence to all applicable professional, municipal, provincial / state, and federal licensing authorities, rules, and regulations
Requirements :
Highschool GED
professional customer service role is highly preferred
Warm and outgoing personality and passionate about helping others and the community
Excellent computer skill
Can multi-task and work under pressure
Good listener and able to interact with people from all walks of life with ease.
Understands the sensitive nature of our business
Confident and not afraid to speak in front of crowds
Need to be able to lift 20lb.
Must be able to work weekends
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