Client Account Manager

Client Account Manager

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

As our Client Account Manager , for our largest transportation client in Texas the Texas Department of Transportation (TxDOT), you will have the opportunity to impact strategic business relationships to assure Jacobs has sustained client relationships to achieve client satisfaction and fully leverage relationships to benefit the clients and the firm. Working with members of our team, your focus is to make sure Jacobs is the clients' firm-of-choice for transportation in Texas. You will also make certain Jacobs has a thorough understanding of the client's needs and is seen as their best advocate for accomplishing their goals.

You will collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. This position can be based anywhere in Texas.

During your time with us you will :

• Serve as the point of contact for TxDOT service activities and develop strategies to grow the transportation practice within the TxDOT.
• Work with the Transportation Market Growth Director to align transportation strategy within the broader transportation portfolio.
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
• Facilitate deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
• Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
• Identify higher levels of client engagement for executive sponsors.
• Secure management commitment and influence / attract key staff.
• Work with Jacobs transportation leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
• Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
• Coordinate and facilitate the Jacobs Sales process, including Go / No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
• Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.
• Identify new business opportunities within TxDOT and the transportation sector
• Stay informed about industry trends, funding opportunities, and regulatory changes

Here's what you'll need :

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $143,500.00 to $251,100.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on October 01, 2025. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices / projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

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