Analyst, Retail Workforce Management

Analyst, Retail Workforce Management

Warby Parker is on the lookout for a dynamic, sharp Analyst of Retail Workforce Management to support store analytics, workforce management systems, staffing forecasts, and scheduling. In this role, you'll work with stores across North America to ensure that they have the resources needed to provide an exceptional customer experience. To do that, you'll perform detailed analyses on hours worked, sales trends, traffic, experience scores, operating costs, and any other metric you can get your hands on. You'll then use this quantitative data and qualitative observations to identify key opportunities for growth and efficiencies in our retail operations. Our ideal candidate has an entrepreneurial and collaborative spirit and continuously innovates to achieve great results. Sound like a dream gig? Read on!

What You'll Do :

• Assist in creating and managing the retail salary budget, in partnership with FP&A
• Analyze labor needs and ensure monthly KPI Targets are available to stores in a timely manner
• Support Eyecare (Optometrist) labor modeling and hiring targets with support of the Talent Acquisition, Eyecare Leadership and Operations teams
• Create NSO top-line and labor plans for pre-opening and month one of opening
• Maintain labor reporting and ensure updates are made in a timely manner
• Prepare weekly and monthly labor reviews
• Support workforce management projects
• Collaborate on the scheduling policy and Dayforce training resources, updating when required
• Partner with the Retail Operations team to ensure operating hours changes are updated in all systems
• Be the first line of contact for labor-related support tickets

Who You Are :

Extra Credit :

Some Benefits Of Working At Warby Parker For Full-Time Employees :

New York Pay Range

$74,375 - $85,000 USD

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

Warby Parker was founded with a mission : to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.