Talent.com
Customer Service Agent I-Shop
Customer Service Agent I-ShopDriveway • Dallas, TX, US
[error_messages.no_longer_accepting]
Customer Service Agent I-Shop

Customer Service Agent I-Shop

Driveway • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Driveway Customer Service Agent I - Shop

The Customer Service Agent I - Shop is responsible for handling customer inquiries related to our Driveway "Shop" operations. This position assists customers looking to purchase new and pre-owned vehicles completely online and have them delivered to their home.

The Customer Service Agent I - Shop reports to the Shop Supervisor.

Responsibilities

  • Customer Concierge :

Answers questions and helps move the digital transaction process forward

  • Communicate effectively with customers through chat, phone, and email
  • Single point of contact for the customer throughout the transaction
  • Presents financing terms
  • Presents protection products (ex : Extended warranties)
  • Collects down payment, Driver's License, Proof of Insurance, Proof of Income
  • Communicates paperwork and logistic timelines
  • Maintain activity log
  • Other duties as assigned

    • Skills and Qualifications

  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Sense of urgency
  • Active listening skills
  • Critical thinking

    • Competencies

  • Does the right thing, takes action and adapts to change
  • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
  • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
  • Thrives on a team, stays positive, lives our values

    • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Up to 1 / 3 of time : standing, walking, lifting up to 25 pounds
  • Up to 2 / 3 of time : sitting, kneeling, reaching, talking, hearing
  • Reasonable accommodations may be made to enable individuals to perform the essential functions.

    • Note : This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

    [job_alerts.create_a_job]

    Customer Service Agent • Dallas, TX, US

    [internal_linking.related_jobs]
    Bank Customer Service Agent

    Bank Customer Service Agent

    Dallas Staffing • Dallas, TX, US
    [job_card.full_time]
    Customer Service Agent Supporting Commercial And Public Sector Clients.We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Life Insurance Sales Agent

    Life Insurance Sales Agent

    American Income Life : AO - Jillian Getz • Dallas, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Globe Life is seeking disciplined and driven candidates to fulfill sales and leadership roles.If you are an individual that has a sharp entrepreneurial mindset that works well under pressure, you w...[show_more]
    [last_updated.last_updated_30]
    Platform Engineer

    Platform Engineer

    T-Mobile USA, Inc. • Frisco, TX, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Engagement Agent - Telecom

    Engagement Agent - Telecom

    Artech • Plano, TX, US
    [job_card.full_time]
    Required Skills & Qualifications : .Applicants must be able to work directly for Artech on W2.Proven track record of managing large-scale engagements in telecom or technology domains.Experience with ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    HealthMarkets Insurance Agent

    HealthMarkets Insurance Agent

    HealthMarkets • Frisco, TX, United States
    [job_card.full_time]
    If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bilingual Insurance Sales Agent

    Bilingual Insurance Sales Agent

    Texas Staffing • Dallas, TX, US
    [job_card.full_time]
    Bilingual Insurance Sales Agent.We are seeking a motivated and customer-focused Bilingual Insurance Sales Agent to join our team. The ideal candidate will be fluent in English and Spanish, and posse...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Agent

    Sales Agent

    AAA • Frisco, TX, US
    [job_card.full_time]
    Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude. Your success will require you to : .Sour...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Engineer - US

    Sales Engineer - US

    NiCE Cognigy • Dallas, TX, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market.Its award-winning solution empowers businesses to deliver exceptional customer...[show_more]
    [last_updated.last_updated_30]
    Customer Care Agent

    Customer Care Agent

    TradeJobsWorkforce • 75238 Dallas, TX, US
    [job_card.full_time]
    As a Customer Care Agent, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide billi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Agent- Sales, Customer Service

    Insurance Agent- Sales, Customer Service

    Freeway Insurance Services America • Garland, TX, US
    [job_card.full_time]
    Insurance Agent- Sales, Customer Service.Requisition Number : INSUR030223.Location : Garland, TX 75041, USA.Sign-On Bonus Opportunity of up to $1,000 •. Lucrative incentive sales plans, bonuses and sal...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Agent - FREELANCE

    Customer Care Agent - FREELANCE

    Jobs for Humanity • Addison, TX, US
    [job_card.full_time]
    Customer Care Agent - Freelance.Onepilot makes Customer Care and Prospection Outsourcing simple and flexible.E-merchants use Onepilot in the most flexible way to handle all or part of their custome...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Freight Forwarding Operations and Customer Service Agent

    Freight Forwarding Operations and Customer Service Agent

    We One • Dallas, TX, US
    [job_card.full_time]
    [show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Agent

    Customer Support Agent

    Shockbyte • Dallas, TX, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Have you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers.We’re looking for ta...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Service Agent

    Customer Service Agent

    Top Level Promotions • Garland, TX, us
    [job_card.part_time]
    [filters_job_card.quick_apply]
    We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive custome...[show_more]
    [last_updated.last_updated_30]
    Insurance Sales Agent - Completed Training Required

    Insurance Sales Agent - Completed Training Required

    Platinum Supplemental Insurance • Dallas, Texas
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Customer Service Agent

    Insurance Customer Service Agent

    MCI • Dallas, TX, US
    [job_card.full_time]
    Insurance Customer Service Agent.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inside Sales Agent

    Inside Sales Agent

    Dal-Tile • Dallas, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Inside Sales Agent is an entry-level contributor who works to provide customer account management service.This role will coordinate call lists, systematic updates, order inquiry and status, pro...[show_more]
    [last_updated.last_updated_30]
    Custom Apps E911 LBS GMLC Integration Engineer

    Custom Apps E911 LBS GMLC Integration Engineer

    Peer Consulting Resources Inc. • Plano, Texas, USA
    [job_card.full_time]
    Custom Apps E911 / LBS / GMLC Integration Engineer.Job Description & Skill Requirement : .Excellent written and verbal English communications skills with experience reporting project status to an inte...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]