Technical Support EngineerVirtualVocations • Saint Paul, Minnesota, United States
Technical Support Engineer
VirtualVocations • Saint Paul, Minnesota, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Engineer to provide customer-focused technical assistance in a remote setting.
Key Responsibilities
Provide timely support via email, live chat, phone, and screen shares
Troubleshoot HTML, JavaScript, integrations, and attribution setup across various platforms
Guide customers through setup and configuration of marketing attribution tools
Required Qualifications
3+ years of experience in technical support or a related customer-facing technical role
Experience supporting a SaaS product, particularly in marketing or analytics
Proficient in troubleshooting HTML, JavaScript, and browser-based issues
Familiarity with Google Analytics or similar web analytics tools
Basic understanding of Google Paid Ads and SEO tactics
[job_alerts.create_a_job]
Technical Support Engineer • Saint Paul, Minnesota, United States
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