Remote PEGA CDH QA Tester

Job Description

Test Planning & Coordination :

Estimate, plan, and coordinate testing activities for PEGA CDH application enhancements and new features.

Collaborate with Lead Decision Architects, Lead System Architects, and Business Architects to monitor and close defects.

Organize and prioritize tester activities to ensure effective and timely completion of testing cycles.

Hands-On Testing :

Execute functional, regression, and end-to-end testing on PEGA CDH components, including Communication Alerts.

Script and automate tests using Selenium, Java, and JavaScript (or similar automation tools).

Validate CDH Decision strategies and Next-Best-Action logic based on configured rules.

Perform environment-specific configuration changes as directed by development teams.

API & Data Integration Testing :

Design and execute test cases for APIs and data integrations, ensuring seamless data flow between PEGA and external sources.

Verify data accuracy and integrity across integrated systems.

Test Management & Documentation :

Utilize Test Management tools (Rational Tool Suite, JIRA / RQM / RTC) to track test cases, defects, and progress.

Review business requirements, drive test data requests, and ensure comprehensive test coverage.

Document and report defects, create Service Requests (SRs), and maintain clear communication with framework and development teams.

Agile Collaboration :

Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives) and support onshore / offshore team collaboration.

Accurately estimate testing timelines and drive the team to meet deliverables.

Demonstrate CDH application features to clients and lead business users through user acceptance testing (UAT).

Continuous Improvement :

Proactively identify opportunities to improve team performance and testing processes.

Support E2E testing and validation for PEGA CDH solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

Minimum 5+ years of QA Testing experience, with hands-on expertise in PEGA platform(s).

Experience scripting in Selenium, Java, and JavaScript or similar automation tools.

Proficiency with Test Management tools : Rational Tool Suite, JIRA / RQM / RTC.

Strong experience testing APIs and data integrations.

Deep understanding of Agile principles and experience working in Agile environments.

Excellent written and verbal communication skills for effective stakeholder management.

Ability to work collaboratively in onshore / offshore support models.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.