IT Coordinator

Job Description

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary :

The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities :

1. Employee Support and Troubleshooting :

• Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
• Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
• Maintain and update computer systems, ensuring all devices are running the latest software and security updates.

2. Network Monitoring and Optimization :

3. General IT Coordination :

4. Collaboration and Communication :

5. Continuous Improvement :

Qualifications :

Working Conditions :

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.