Senior Manager, Business Program Management

Drives the delivery of transformational change by providing leadership to complex programs focused on overarching improvements to processes, operations, or organizational structures. Ensures that all programs meet expected delivery dates, budget allocations, and regulatory requirements. Leads and directs the activities of several managers and specialists.

Support the launch and execution of a new Advice & Wealth Management (AWM) divisional strategy helping shape and deliver a multi-year portfolio of initiatives that drive enterprise transformation.

Operate within a newly formed (Growing!), and evolving team, offering a unique opportunity to influence team culture, processes, and ways of working.

Lead complex, cross divisional program portfolio that requires strong stakeholder alignment, strategic thinking, and disciplined execution.

Serve as a strategic thought partner to senior leaders, translating business vision into actionable program plans and ensuring delivery of measurable outcomes.

Navigate ambiguity and change with agility helping define program structures and governance in a dynamic environment where priorities may shift as the strategy matures.

Core Responsibilities

Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

Manages cross-divisional programs or multiple workstreams within a larger program. Drives all phases of the program lifecycle from inception through implementation while ensuring that business objectives are delivered with high quality and within targeted timeframes.

Creates and maintains a multi-year program strategy that clearly identifies specific actions and tasks needed to achieve future state goals. Provides written and verbal communication to many different audiences within Vanguard on the status of the program.

Builds and maintains strategic relationships across sites, departments, divisions, and internal and external partners to support their program initiatives. Develops strong relationships with program leadership, sponsors, and workstream leads.

Ensures all steps are taken to mitigate risk, and maintains control, compliance, audit, and legal requirements. Integrates and oversees change management efforts across the overall program. Closely monitors program costs and budget and escalates cost variances appropriately and timely.

Participates in special projects and performs other duties as assigned.

Qualifications

Minimum of eight years related business experience, with at least four years of project management experience. Previous people-leadership experience preferred.

Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.