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IT - Network Operations Analyst, Associate
IT - Network Operations Analyst, AssociateSunrise Systems, Inc. • Fairfield, CA
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IT - Network Operations Analyst, Associate

IT - Network Operations Analyst, Associate

Sunrise Systems, Inc. • Fairfield, CA
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Title : NOC Analyst

Job ID : 25-11078

Location : Local to [Fairfield , CA] – Hybrid (3 days onsite, 2 remote)

Shifts : Multiple (Day, Evening, Night – details below)

Duration : 12 months on W2 Contract

Overview :

Seeking local candidates for a hybrid NOC Analyst role supporting 24x7 operations. This “Eyes on Glass” position monitors network systems, applications, and alerts to ensure uptime and service continuity.

Key Responsibilities :

  • Monitor network, systems, and applications for alarms / alerts
  • Create and manage incident tickets and outage communications
  • Escalate and resolve issues per Runbooks and procedures
  • Support outage bridges and apply predefined fixes
  • Collaborate across teams to ensure service restoration

Requirements :

  • 1+ year in NOC, telecom, or IT operations
  • Knowledge of network protocols and monitoring tools
  • Experience with ticketing systems (e.g., Remedy)
  • Strong analytical, communication, and troubleshooting skills
  • HS Diploma required; IT degree or certifications preferred
  • Shifts Available :

    Mon–Fri 8am–4 : 30pm (ENOC Alpha)

    Mon–Fri 1pm–9 : 30pm (ENOC Bravo)

    Mon–Fri 10pm–6 : 30am (ENOC Delta)

    Tue–Sat 10pm–6 : 30am (ENOC Echo)

    Compensation :

    The hourly rate for this position is between $38.00 - $42.00 per hour.

    Factors which may affect starting pay within this range may include [geography / market, skills, education, experience and other qualifications of the successful candidate].

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