Director, Quality Assurance

The Director of Quality Assurance plays a crucial role in ensuring Build-A-Bear delivers high-quality products and services to our guests. This role directly impacts our competitiveness, financial performance, and ability to meet the expectations of guests and regulators.

Responsibilities :

• Develop and communicate quality standards for all Build-A-Bear Workshop locations
• Develop vendor relations
• Interface with laboratory partners
• Quality audits and inspections
• Identify and trouble shoot quality issues
• Risk management
• Data analysis and reporting
• Cross-functional collaboration
• Product release and compliance verification

Required Qualifications :

P referred Qualifications :

Behavioral Traits for Success :

Working Environment :

Your Performance will be Measured On :

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following :

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and / or assign tasks for the employee to perform, as may deem appropriate.