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Assistant Branch Manager
Assistant Branch ManagerFirst Central Saving Bank • Whitestone, NY, US
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Assistant Branch Manager

Assistant Branch Manager

First Central Saving Bank • Whitestone, NY, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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[job_card.job_description]

Purpose :

  • Responsible for leading and overseeing branch operations.
  • Ensures established policies and procedures are followed by implementing and carrying out bank policy and procedures with respect to overall operations of branch.
  • Oversees the provision of a full range of services to customers and prospective customers.
  • Ensures customers are promptly and professionally served.
  • Trains, directs, and assists in supervising branch staff.
  • Performs various branch functions as required.

Salary $65,000.00 - $74,000 - Commensurate with Experience Essential Job Functions :

  • Ensure all branch staff comply with bank operating policies and procedures to avoid losses and maintain a satisfactory audit rating.
  • Open new business and personal accounts, including checking, Savings, Certificate of Deposits, Safe Deposit Boxes and all other accounts and services offered by the bank.
  • Monitor and evaluate the development needs of staff members; provide coaching and training to help staff members improve their knowledge, skills, and job proficiency.
  • Take personal ownership and pride with an entrepreneur mentality for the branch facility and premises.

    • Apply knowledge and understanding of laws and regulations pertaining to the banking industry.

  • Demonstrate analytical, decision making, and effective problem-solving skills.
  • Supervise Teller balancing procedures, operate Teller window as needed and assist Tellers with problems and questions on procedures.
  • Manage customer complaints and service issues and research account problems Serve as a positive role model and demonstrate FCSB values in all actions.
  • Prepare and conduct scheduled performance evaluations.
  • Address and document performance issues.
  • Schedule branch employees, manage time off requests and approve weekly timecards.
  • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important.
  • Order Branch cash, balance vault and ATM, Audit Teller cash drawers on a regular basis.
  • Performs various clerical duties as assigned.

    • Required Knowledge, Skills and Abilities :

  • Minimum of three to five years Branch sales, operations and supervisory experience.
  • Detailed knowledge of Banking procedures and regulations.
  • Strong communication, interpersonal and supervisory skills.
  • Excellent Microsoft and Bank software knowledge.
  • Must possess superior people skills.
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