Medical Assistant (MA)
Position Title : Medical Assistant
Reports To : Physician & Clinical Operations Manager
Position Type : Full-Time
Were currently hiring for two of our locations - Gainesville and Flat Shoals (Decatur)
About Client
At Client healthcare is built on relationships compassion and innovation. Our Medical Assistants are more than clinical support staff-they are partners in care and the bridge between our physicians members and community. We live out Agape : selfless love in action by meeting every patient with dignity kindness and excellence.
Position Summary
The Medical Assistant (MA) plays a critical role in ensuring smooth clinic operations high-quality clinical care and exceptional member experiences. This role requires clinical skill administrative precision and a relational mindset that reflects Cleints culture.
Core Responsibilities
- Patient Care & Clinical Support
Greet prepare and room members with professionalism and warmth.
Perform vitals phlebotomy immunizations EKGs and point-of-care testing.Assist providers with exams and procedures including preventive health and EHE visits.Ensure safe specimen handling and lab processing.Administrative & Operational DutiesManage member scheduling check-in / out referrals and follow-up care.
Maintain accurate documentation in Elation and compliance with HIPAA standards.Support clinic flow by performing opening / closing duties supply ordering and vaccine inventory.Manage cash log petty cash reporting and invoice processing in Hint.Member Engagement & CommunicationPlace onboarding calls to new members within 24 48 hours of signup.
Conduct quarterly outreach for members not recently seen or contacted.Answer phones with professionalism using Cleint scripts and positive language.Encourage member feedback and Google reviews to support growth.Team Collaboration & CoverageProvide cross-coverage support at other Client clinics as needed.
Demonstrate accountability in our 1 : 1 staffing model by planning ahead for time off.Communicate proactively with providers operations leadership and team members.Requirements
Current Certified Medical Assistant (CMA RMA or equivalent).Phlebotomy and vaccine administration experience required.Strong interpersonal and communication skills with a member-first mindset.Comfort with technology : EMR (Elation) telehealth platforms GRITS Hint Dialpad.Commitment to Clients Agape culture-serving with selflessness empathy and excellence.Gainesville Requirements :
Bilingual (English / Spanish)Prior MA experienceConfident in phlebotomy (our MAs draw blood on site)Excellent attention to detailOutstanding patient care and customer serviceTechnology-friendly and adaptableFlat Shoals Requirements :
Bilingual preferred (English / Spanish)Prior MA experience especially with small proceduresConfident in phlebotomy (on-site blood draws)Excellent attention to detailOutstanding patient care and customer serviceTechnology-friendly and adaptableWhy Join
Be part of a mission-driven team changing healthcare.Build real relationships with members and providers.Grow your skills in both clinical care and healthcare innovation.Work in a supportive culture where compassion and accountability go hand-in-hand.Key Skills
EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration
Employment Type : Full Time
Experience : years
Vacancy : 1