Technical Inside Sales Representative

Technical Inside Sales Representative

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Position Summary :

If you have talent, initiative, and a desire to join a thriving and stable global company with a wealth of career opportunities, you can go places with Donaldson Company, a leading provider of filtration solutions. Live and lead by Donaldson's core values - integrity, respect, and commitment - in the Technical Inside Sales Representative role within the Mobile Solutions Aftermarket.

Qualified candidates must be able to work a remote schedule.

Role Responsibilities :

• Responding to incoming customer service and technical support calls
• Managing all inbound emails and on-line chats with customers
• Driving sales by providing technical part information, recommending replacement parts, looking for up-selling opportunities, providing pricing and accepting orders
• Maintaining product and customer knowledge staying current with cutting edge technologies that impact your customers
• Resolving customer complaints, answering customer requests, and taking corrective action as needed in regard to orders, product availability, pricing and shipments
• Building and maintaining strong relationships with customers in your assigned territory
• Supporting the Field Sales team with projects and sales opportunities

Minimum Qualifications :

Preferred Qualifications :

Relocation : This position is not eligible for relocation assistance.

Hourly Pay Range : $24.10 - $30.10, depending on relevant experience, qualifications and skills.

This position is overtime eligible as per state and federal regulations.

This position is eligible for sales incentive based on sales targets under company policy.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Immigration Sponsorship Not Available : Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.). Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the U.S. will not be considered.

Keywords : Inside Sales, Customer Service, Technical Sales, Technical Support, Call Center, Order Processing

Equal Opportunity Employer, including Disability and Veterans