General Manager, Pittsburgh & West Virginia

Date Posted : Country :

United States of America

Location :

OT253 : NBP - Pittsburgh PA 4499 Campbells Run Road Pittsburgh PA 15205 USA

Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity Otis Elevator Company currently has a new leadership opening within branch location.

As a Branch Manager youll own the P&L and daily operations for an Operating Territory (OT). Youll oversee all areas of the New Equipment Service Repair and Modernization businesses including sales & operations. A key deliverable is to drive a customer-centric approach to delivery removing silos and serving as the primary collaborator and decision maker closest to the customer.

What does a typical day look like

Leading by example regarding our Otis Absolutes (Safety Ethics & Quality) and Leadership Behaviors.

Hiring motivating and developing a team of office and field-based employees creating a high-performing culture; promoting inclusion engagement & talent development.

Driving financial performance and managing profit & loss delivering a successful sales strategy to drive business growth and market share.

Acting as first line of escalation for customers to support an end-to-end seamless customer experience.

Maintaining knowledge of market dynamics main competitors and customers needs to anticipate industry trends and adapt strategies to maintain a competitive edge.

Building our customer portfolio creating successful long-lasting relationships.

Improving efficiencies within all areas including route optimization and effective allocation of resources.

Managing transformation initiatives in line with the Operating Unit roadmap.

Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable increased focus on the customer.

Whats in it for you

The opportunity to work in a newly created highly visible role critical to the regions success.

A chance to work in an industry leading company and a global brand.

Clear career progression paths.

Access to funded learning and development opportunities.

What will help you in this role

Leadership experience within field operations and sales.

A background within elevator industry

Working experience of safety regulations and compliance.

Enthusiastic and committed to delivering exceptional service.

Being an inspiring leader with an inclusive and collaborative style.

Effective communication and relationship building skills.

A strategic mindset blended with a tactical hands-on approach.

Proven organizational skills including the ability to prioritize multiple projects programs and objectives.

Demonstrable experience influencing and leading change.

Strong business & financial acumen.

Analytical mindset with exceptional decision-making capabilities.

Relocation :

Assistance may be available for out-of-market candidates.

Work Authorization :

Given the nature of the position applicants must have authorization to work in the U.S. now and in the future without sponsorship.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

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Required Experience :

Director

Key Skills

Business Development,Company Policies,Customer Service,Financial Performance,Revenue Growth,Oversight,Regional Sales,Account Management,Project Management,Product Line,Ensure Compliance,Human Resources,Procedures,Sales Goals,Direct Reports

Employment Type : Full-Time

Experience : years

Vacancy : 1