Product Design

Job Description

Job Description

About Fractional AI

Fractional AI builds bespoke gen AI software to transform businesses.

Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more).

We’re profitable, scaling fast, and focused on solving the hardest problems in applied AI.

About the Role

As our first Product Designer, you’ll be at the forefront of shaping how users experience applied AI. You’ll partner with engineers, PMs, and customers to transform abstract AI capabilities into intuitive, elegant, and trustworthy experiences.

Your fingerprints will be on dozens of AI products across industries—from call center automation to enterprise knowledge tools—making you one of the few Designers in the world who has designed real, deployed gen AI solutions at scale.

What You Bring to the Table

Proven UX craft : 4+ years of experience designing intuitive, user-centered products, ideally in complex or technical domains.

Systems thinking : You can zoom out to map end-to-end user journeys, then zoom in to refine interaction details.

Prototyping fluency : You move fluidly from sketches to high-fidelity mockups to clickable prototypes in tools like Figma.

Curiosity for AI : You don’t need to have extensive experience designing AI products, but you need to be hungry to quickly learn the capabilities (and limits) of gen AI to design effective, reliable solutions.

Customer empathy : You know how to listen deeply, synthesize messy input, and translate it into design decisions.

Startup-ready mindset : You’re energized by ambiguity, fast cycles, and rolling up your sleeves to make progress.

What You’ll Do

Lead design on multiple customer-facing AI applications, from discovery through delivery.

Create user flows, wireframes, prototypes, and polished UI designs that make complex AI feel natural.

Partner closely with engineers and PMs to ensure design intent translates into shipped products.

Facilitate workshops and usability testing with customers to ground design in real needs.

Establish Fractional’s design playbook for AI products—how we balance usability, trust, and delight.

A Day in the Life

Start your morning sketching new flows for an AI content moderation tool for a large social media platform.

Jump into a discovery session with a client’s COO to unpack their supply chain workflow pain points and where to build gen AI into the experience.

Join the Fractional team lunch where a debate about AI explainability sparks inspiration for your next design sprint.

Iterate in Figma with your PM and engineer partner, debating final trade-offs between AI reliability and UX friction for a product going live with the customer next week.

Why you should (and shouldn’t) join us

We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you.

Why join Fractional?

A front-row seat to the AI revolution : In one year at Fractional AI, you will have designed many gen AI products from scratch for leading companies. You will be among the handful of Designers who have successfully deployed AI solutions across multiple industries at scale.

Space to build : You’ll be our first Design hire. That means true ownership, huge surface area, and the chance to build from the ground up. If you're hungry to have an outsized impact, this is the seat.

A huge and growing problem space : Getting gen AI into production is the challenge of our time. Most offerings on the market don’t meet the need – they are one size fits all product solutions or advising services without the engineering team to deliver. We offer the right solution for today’s need, and we have the traction to prove it.

Why shouldn't you join Fractional?

We are unapologetically building an engineering-first culture. This is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive.

We are a professional services business. Building for clients and their customers is distinctly different from building for your own product’s customer or users. It’s not for everyone.

We’re a team of doers. For the right person, this is a pro, not a con, but this is a “build what you need” role with a “no job too big, no job too small mindset.”

Our Values

We overdeliver.

We overuse AI.

We “over engineer” the culture.

Location

San Francisco, CA or New York City, NY offices (4 days in-person, Fridays remote)

Benefits

🏦 Competitive Compensation Package : Attractive salary aligned with your experience and skills.

📈 401k with Matching : Invest in your future with our company-matched retirement plan.

🌴 Unlimited PTO : Take the time you need to relax and rejuvenate.

🏥 Exceptional Medical, Dental, and Vision Coverage : Comprehensive health benefits to keep you and your family healthy.

🚑 Health FSA : Manage out-of-pocket health expenses effectively.

🚌 Commuter Benefits : Make your travel to work easier and more affordable.

🏥 Life Insurance : Providing peace of mind for you and your loved ones.

🎉 Team Events and Activities : Regular events to build camaraderie and a strong team spirit.

Ready to join us?