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Program Assistant
Program AssistantFamily Rescue • Chicago, IL, US
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Program Assistant

Program Assistant

Family Rescue • Chicago, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

JOB DESCRIPTION

TITLE: Program Assistant

FT/PT: Full time 35 + hours per week, may include some evenings and weekends)

CLASSIFICATION: Non-Exempt

PAY GROUP: Level 13

REPORTS TO: Program Director

SUPERVISES: N/A

FUNCTION: The Program Assistant-I performs varied clerical duties. The Program Assistant-I is responsible for file maintenance/record storage, and general office management. The Program Assistant-I is responsible for the all statistical data collection, management and report compilation. The Program Assistant-I may provide direct support to clients.

ESSENTIAL DUITES & RESPONSIBILITIES:

  • Answers all incoming calls in a professional manner, transferring call to the appropriate department.
  • Takes detailed, accurate messages, and insures that the appropriate recipient receives them.
  • Answers routine requests for information on behalf of the program.
  • Performs basic clerical functions as requested; word processing, data entry, typing, filing, photocopying, and fax transmittals, store and update cumulative reports for program.
    • Collect and in put statistical data in to the computer.
  • Assists Program Director in securing necessary documentation for client files.
  • Maintain output of information on monthly reports as well as the monthly recaps.
  • Assist in the compilation of required or requested reports.
  • Assists the Program Director in maintaining an adequate inventory of office supplies.
  • Is responsible for the weekly upkeep of office equipment.
  • Assist with direct service to clients as needed.
    • Assist with special events as required.
    • Pick up and deliver mail to/from Administration office as well as distribute mail within the program.
  • Provide orientation on the use of office equipment and distribute supplies to staff members.
  • Other duties as assigned.

MARGINAL DUTIES & REPOSNSIBILITES:

  • Assist in the upkeep (cleaning) of office space/building.
  • May be responsible for petty cash.

QUALIFICATIONS:

Education& Experience:

  • High School Diploma or GED
  • Certificate from an accredited School of Business or Program.
  • Minimally one (1) year of applicable experience.

Language/Writing Skills:

  • Must have excellent verbal skills.
  • Must have the ability to communicate effectively to diverse group(s) of people in varied settings.
  • Must be able to write in a logical, clear and grammatically correct manner.
  • Bi-lingual Spanish speaking, reading and writing may be required.
  • Must be able to accurately type minimally 40 wpm.

Reasoning Ability:

  • Must have the ability to read, analyze and interpret common reports and documents.
  • Must be able to response to the needs and/or request of clients, co-workers, supervisors and others in a professional and timely manner.
  • Must have the ability to plan and organize in a logical manner.
  • Must be able to prioritize and multi-task in an efficient manner.

Physical Demands:

  • Must be able to stand and walk up to 1/3 or more of the time.
  • Must be able to sit up to 2/3 of the time.
  • Must be able to use hand and/or fingers up to 2/3 or more of the time.
  • Must be able to lift up to 10lbs up to 1/3 of the time.
  • Must be able to hear and talk 2/3 or more of the time.
  • Must have clear vision up to 20 inches minimally.

Equipment Used:

  • Must be proficient in the use of the computer and various software packages.
  • Must be able to use standard telephone.
  • May have to use general office equipment including; fax machine, copier, calculator, typewriter, etc.

Work Environment:

  • Must be able to work in an office setting with moderate noise levels.
  • May be exposed to outdoor weather conditions 1/3 to 2/3 of the time.
  • Must be able to travel locally and regionally.
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