Talent.com
Help Desk Analyst
Help Desk AnalystScientific Research Corporation • North Charleston, SC, United States
[error_messages.no_longer_accepting]
Help Desk Analyst

Help Desk Analyst

Scientific Research Corporation • North Charleston, SC, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Help Desk Analyst

Location US-SC-North Charleston
ID 2026-10732
Category Systems Administrator Position Type Regular Full-Time Application Open Date 1/8/2026

Description

Naval Information Warfare Center (NIWC) Atlantic and Scientific Research Corporation (SRC) are teaming together to provide systems engineering, software engineering, logistics, technical, and management support services to multiple program sponsors for 50+ Command, Control, Communications, Computers, Cyber Defense, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C6ISR) systems.

Members of the C4I Service Desk team will provide system design support, operational support, full life cycle support, and repeated examination of support requirements throughout the service life the systems.

    Providing ship's force with system familiarity training, to include references for installing software, performing routine maintenance and troubleshooting GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, MFOM, MTC2, and/or LMMT USAF system during post-installation procedures and turnover schedule
  • Managing and providing system engineering services for GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, MFOM, MTC2, and/or LMMT USAF implementation, maintenance, and site support, including installation and system upgrade support for the system
  • Providing troubleshooting assistance, create trouble tickets for required system(s), and reaching out to third parties to work cohesively throughout the scope of ongoing issues for GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, MFOM, MTC2, and/or LMMT USAF
  • Working in a lab environment on the customer site supporting the 2nd shift

#LI-AM1

Requirements

  • Shift work - Must be available to work Monday-Friday on either the second shift (2:45 PM - 10:45 PM) or the third shift (5:45 PM - 1:45 AM)
  • Active Secret Clearance at start of position
  • CompTIA Security+
  • Experience providing system engineering services for GCCS-M to include implementation, maintenance, and site support
  • Excellent communication skills via email, chats, and phone
  • Two or more years of experience with at least 1 of the following: Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008/2012, Active Directory, Configuring Windows 7/10)
  • This role includes a weekend and holiday duty rotation, occurring approximately every 5 weeks

Desired Skills

  • Experience with ITSM or Helix ticketing system to document Tier 2 help-desk issues
  • 2-5 years of experience with one of the following: Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008/2012, Active Directory, Configuring Windows 7/10)
  • 2-5 years of experience analyzing and providing GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, MFOM, MTC2, and/or LMMT USAF system engineering services to include troubleshooting and documentation of issues

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Travel Requirements

  • No requirements needed for travel, but there will be opportunities to travel for training purposes once a year

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

[job_alerts.create_a_job]

Help Desk Analyst • North Charleston, SC, United States

[internal_linking.similar_jobs]
Process Analyst-DOS

Process Analyst-DOS

Integrated Finance and Accounting Solutions • Charleston, SC, United States
[job_card.full_time]
The Process Analysts primary responsibilities are pay and benefits analysis, issue resolution and communication, client relations.Specific Duties include, but are not limited to the following:.Cond...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Management Analyst

Management Analyst

ClearanceJobs • North Charleston, SC, United States
[job_card.full_time]
Conducting comprehensive analyses of organizational operations and processes to identify opportunities for increased efficiency and cost reduction.Reviewing and interpreting operational data to dev...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Front Desk Manager

Front Desk Manager

Hyatt Place + Hyatt House Charleston Historic District • Charleston, South Carolina, US
[job_card.full_time]
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.The Front Desk Manager is responsible for ensuring the operation of the Fr...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Team Lead

Team Lead

CAVA • Charleston, SC, United States
[job_card.full_time]
At CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need Team Members to make the magic happen every day.Everyone matters and we're here to celebrat...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Client Solutions Manager

Client Solutions Manager

Slice Merchant Services • Goose Creek, SC, US
[job_card.full_time]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Management Analyst

Senior Management Analyst

Scientific Research • North Charleston, SC, United States
[job_card.full_time]
Conducting comprehensive analyses of organizational workflows and performance metrics to identify areas for increased efficiency and cost reduction.Developing and implementing data-driven strategie...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Limited Spots: Earn Up to $790/wk Helping Shape Innovation (Part-Time)

Limited Spots: Earn Up to $790/wk Helping Shape Innovation (Part-Time)

Maxion • Charleston, SC, US
[job_card.full_time] +2
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....[show_more]
[last_updated.last_updated_30] • [promoted]
Site & Executive Support Lead - End User Services

Site & Executive Support Lead - End User Services

Voya Financial • Charleston, SC, United States
[job_card.part_time]
Together we fight for everyone's opportunity for a better financial future.We will do this together - with customers, partners and colleagues.We will fight for others, not against: We will stand up...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Business Development Analyst

Senior Business Development Analyst

Atlas Technologies Inc • North Charleston, SC, United States
[job_card.full_time]
Senior Business Development Analyst.This critical role combines expertise in federal procurement processes, market intelligence, and business development to identify new opportunities, assess compe...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Behind Every Insight Is Great Data – Be Our Analyst

Behind Every Insight Is Great Data – Be Our Analyst

MidWestern IT • Charleston, SC, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Position Summary: We are seeking a detail-oriented and analytical Entry-Level Data Analyst to join our team.In this role, you will collect, clean, and analyze data to support business decision-maki...[show_more]
[last_updated.last_updated_variable_days]
Restaurant Delivery - Flexible Schedule

Restaurant Delivery - Flexible Schedule

DoorDash • Cross, SC, United States
[job_card.full_time] +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[show_more]
[last_updated.last_updated_30] • [promoted]
IT Support Specialist

IT Support Specialist

US Navy • Moncks Corner, SC, United States
[job_card.full_time]
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Insider Threat Operations Center (ITOC) Analyst

Insider Threat Operations Center (ITOC) Analyst

Resource Management Concepts, Inc. • Charleston, SC, US
[job_card.full_time]
[filters_job_card.quick_apply]
Resource Management Concepts, Inc.RMC) provides high-quality, professional services to government and commercial sectors.Our mission is to deliver exceptional management and technology solutions su...[show_more]
[last_updated.last_updated_variable_days]
UX Data Analyst (Contract)

UX Data Analyst (Contract)

Anatta Design • Charleston, SC, US
[job_card.full_time]
[filters_job_card.quick_apply]
Overview Anatta is a leading Shopify Plus partner building enterprise-grade commerce ecosystems for ambitious brands.We don't just implement—we architect solutions that solve real business problems...[show_more]
[last_updated.last_updated_30]
DOT Sign Installer

DOT Sign Installer

Roadsafe Traffic Systems • North Charleston, South Carolina, US
[job_card.full_time]
Title: DOT Sign Installer Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States.Ro...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Product Analyst

Senior Product Analyst

Fulcrum Staffing, LLC • Charleston, South Carolina Metropolitan Area, United States
[job_card.full_time]
Charleston manufacturing company seeking qualified Senior Product Analyst to join their team! The Senior Product Analyst serves as a key contributor within the services business unit, consolidating...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Process Improvement Analyst II

Process Improvement Analyst II

Insurance Office of America • North Charleston, SC, US
[job_card.full_time]
Title: Process Improvement Analyst II – Process Excellence.Candidates based in Florida are highly preferred.Please note: If this position is posted as either fully remote and/or hybrid, in accordan...[show_more]
[last_updated.last_updated_variable_days]
A718-Job Posting: Business Analyst (7514)

A718-Job Posting: Business Analyst (7514)

FHR • Charleston, SC, US
[job_card.full_time]
[filters_job_card.quick_apply]
Job Posting: Business Analyst (7514).Location: Hybrid (1 day remote per week), Columbia, SC.Note: Candidate must be a current South Carolina resident.Duration: Up to 12 months, with potential for e...[show_more]
[last_updated.last_updated_30]