Program AssistantSouthwestern Pennsylvania Human Services, Inc. • Charleroi, PA, United States

Program Assistant

Southwestern Pennsylvania Human Services, Inc. • Charleroi, PA, United States

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Comprehensive Benefits Package

Tuition Discounts
Career Advancement

SOUTHWESTERN PA AREA AGENCY ON AGING

Full-Time

Charleroi, PA

Overall Function :

Provides administrative, clerical, and program support to Protective Services staff. This position assists with documentation, case coordination, client communication, and overall program operations.

Essential Functions :

Prepare, maintain, and organize case files, reports, and required documentation in accordance with program policies and state regulations.

Assist with data entry into the program management system; ensure accuracy, confidentiality, and timely updates.

Answer and respond to telephone calls, emails, and walk-in inquiries; provide appropriate information or direct to the appropriate staff member.

Assist with scheduling home visits, interviews, and meetings for investigators.

Assist staff members with filing and other administrative tasks.

Other duties as required.

Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

At least 1-2 years of administrative or program support experience or the equivalent combination of experience and training, as determined by the agency,

Knowledge of general office procedures, including interpersonal skills and telephone interaction.

Demonstrated proficiency on a typewriter and / or computer keyboard.

Excellent communication, organization, and ability to multitask.

Ability to maintain confidentiality and handle sensitive information with discretion.

Must successfully obtain clearances from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances, as required.

Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.

Ability to sit for long periods of time during the workday.

Ability to operate a keyboard and multi-line telephone simultaneously, with a high degree of accuracy.

Available Benefits :

Medical and dental benefits for eligible employees.

Retirement plan with potential for agency match.

Tuition discounts with partnering colleges and universities.

Career advancement opportunities.

Generous time off for eligible employees.

Be an SPHS Hero!

EQUAL OPPORTUNITY EMPLOYER

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Program Assistant • Charleroi, PA, United States

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