Manager - IT Quality Assurance

Job Summary

This position is responsible for integrating quality assurance and testing processes and procedures into the software development life cycle in support of Tractor Supply Company’s business and IT software applications. This position will be responsible for the organization and management of a software QA testing team and the testing process.

Essential Duties and Responsibilities (Min 5%)

• Manage and oversee quality assurance test activities including test planning and execution, for all projects, programs and production support activities to ensure high quality releases that meet the business requirements within the set timeline.
• Manage resources, including capacity planning, staffing, and sourcing.
• Mentor and develop team members to build a high performing team.
• Perform all supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Maintain and enhance software release standards and processes, create and evaluate QA performance metrics of the team and continuously improve the QA methodology.
• Develop and maintain policies, procedures and templates that support the QA process.
• Work with cross-functional teams to promote and advocate quality delivery.

Required Qualifications

Experience : 10+ years overall QA testing experience. Prefer 3+ years in a previous managerial position. Hands-on experience with industry-standard suites of tools used by QA groups such as : Jira, Confluence, Q-test, etc. Experience with off-shore, near-shore, or alternative staffing models preferable.

Education : Bachelor’s degree in Software Engineering or Computer Science preferred. Advanced degree highly desirable. Any suitable combination of education and experience will be considered.

Professional Certifications : None

High Demand IT Specialized skills : None

Platform knowledge (UNIX, Linux, Windows) : Cloud infrastructure such as Azure, AWS, or GCP

Preferred knowledge, skills or abilities

Working Conditions

Normal office working conditions

Occasional travel required

Physical Requirements

Sitting

Standing (not walking)

Walking

Lifting up to 10 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his / her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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