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User Support Specialist
User Support SpecialistTopeka Public Schools USD 501 • Topeka, Kansas, USA
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User Support Specialist

User Support Specialist

Topeka Public Schools USD 501 • Topeka, Kansas, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Qualifications - Knowledge and Skills

  • High School diploma or GED
  • Effective communication skills
  • Individual must be a self-starter and teamwork oriented
  • Must be able to work alone as well as with others

Essential Duties and Responsibilities :

  • Provide telephone assistance for Topeka Public Schools computer and / or technology users assisting with both software and hardware support
  • Prepare update and distribute reports documents and other computer generated materials
  • Continually maintain and update knowledge of the operational requirements of the technology systems being supported
  • Communicate with other teams to resolve problems
  • Provide on-site user support and other related tasks as directed by supervisor

    • Physical abilities

  • Requires : ambulatory ability to move to various office and classroom-type locations and to bend stoop crawl and reach to install cables and equipment; sufficient hand eye coordination and dexterity to make small component connections; sufficient visual acuity to read technical documents and instructions and align small components; sufficient auditory ability to carry on routine conversations; ability to lift push and pull objects of medium weight (less than 75 lbs.) on an occasional basis; and the ability to work in confined areas with noise variations dust and limited ventilation.

    • Work Conditions

  • Work is performed indoors where some safety considerations exist from physical labor positioning in cramped areas and handling of medium weight yet awkward materials.
  • Work is performed generally during regular office hours with occasional project work or requests for assistance on evenings and weekends.

    • Required Experience :

    IC

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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