COMMUNITY PROGRAM SPECIALIST V (YOUTH PROGRAM MANAGER)

Community Program Specialist V (Program Supervisor)

The Department of Economic Development and Opportunity has an immediate opening for a full-time, at-will, unclassified Community Program Specialist V (Program Supervisor) in the Workforce Development Bureau. This position reports to the Workforce Development Officer and provides leadership and management of an integrated services delivery team responsible for delivering employment services, job training, employer services, and limited unemployment services to applicants and employers in Long Beach and surrounding communities.

The Economic Development & Opportunity's Workforce Development Bureau is dedicated to helping Long Beach youth achieve their career aspirations and unlock their full potential. Our staff is committed to empowering the next generation of workers and entrepreneurs through a variety of dynamic youth services. At the heart of this effort is the Long Beach Workforce Innovation Network (LBWIN) Youth Career Services Center (Center), a vibrant and supportive youth center offering specialized career development and job training programs for young people ages 14 to 30.

Reporting to the Workforce Development Officer, the Youth Career Services Supervisor provides leadership and supervision of an integrated services delivery team responsible for coordinating the implementation of youth workforce development programs across our service region, including : performance management of a multidisciplinary team delivering youth employment services, work-based learning, paid work experience, job training, supportive services, employer engagement, and sector-based career pathways.

This includes the management of local, state, federal, and philanthropic funded programs which totals nearly $13 million dollars. This work requires strategic collaboration with system stakeholders including several County departments, nonprofit partners, and elected officials at the county and city level. This work serves over 2,000 high-risk youth throughout the city, engaging them in positive development activities, and mitigating involvement in other systems.

The position is responsible for the overall management of the Center, supervising and coordinating all Career Center operations, including; ensuring program services and development, adequate staffing and professional development, budgeting, administration, monitoring of Center activities, and marketing services to the public. The Program Manager ensures that all programs and operations support the Local Area mission and are operated by LBWIN Workforce Development Board (WDB) policies, funding agency guidelines, and all laws and regulations. The incumbent is responsible for developing and maintaining ongoing positive relationships within the area / region and various public, private, and non-profit agencies. The position is located at 508 W. Willow St., Long Beach, CA 90806.

The Youth Career Services Supervisor provides comprehensive leadership of all LBWIN Youth Career Center operations, ensuring that programs function as an integrated, human-centered, and data-informed service delivery system. This includes responsibility for :

• Designing and coordinating day-to-day operations, staffing coverage, workflow management, and customer service standards;
• Ensuring high-quality program delivery;
• Leading staff development, coaching, and professional growth;
• Overseeing budgeting, fiscal compliance, procurement, supportive services, and grant requirements;
• Monitoring performance metrics, data integrity, and continuous improvement processes;
• Overseeing facility management, vendor coordination, technology readiness, and resource area operations;
• Marketing programs, conducting outreach, and representing LBWIN across community, education, and employer networks;
• Supporting the integration of youth programming with Citywide strategic initiatives, including the Strategic Plan for Youth & Emerging Adults, Strategic Vision 2030, and the Grow Long Beach Economic Development Blueprint.

Examples of Duties

Requirements to File

Minimum Qualifications

Desirable Qualifications

Successful candidate will demonstrate excellent verbal and written communication skills, outstanding people skills, and the ability to work collaboratively and positively with others of diverse backgrounds, opinions, and needs; the ability to think quickly and critically, work well under pressure, have good problem-solving skills, excellent organizational skills, and the ability to multitask in an efficient and timely manner; knowledge of industrial and employment conditions within the State; ability to analyze and interpret data related to local employment economic conditions; ability to establish and maintain working relationships with applicants, employers, community organizations, and the general public; ability to direct