Revenue Optimization Product Manager - Payments - Vice President

Revenue Optimization Product Manager - Payments - Vice President

Jersey City, NJ, United States

Job Information

Job Identification : 210649299

Job Category : Product Management

Business Unit : Commercial & Investment Bank

Posting Date : 2025-07-23, 06 : 50 a.m.

Locations : 575 Washington Blvd, Jersey City, NJ, 07310, US; 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US; 4915 Independence Pkwy, Tampa, FL, 33634, US; 10 S Dearborn St, Chicago, IL, 60603, US; 4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US

Job Schedule : Full time

Job Shift : Day

Base Pay / Salary : Brooklyn, NY $122,550.00-$201,000.00; Chicago, IL $109,250.00-$177,500.00; Jersey City, NJ $122,550.00-$201,000.00

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Merchant Services Revenue Optimization you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develop a product strategy and product vision that delivers value to customers

Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Build the framework and track the organization's key success metrics such as cost, feature and functionality, risk posture, and reliability

Develop and implement strategic plans to drive growth and profitability in the merchant acquiring business

Conduct thorough market analysis to identify trends, opportunities, and competitive threats in the merchant acquiring industry

Lead efforts to expand the merchant network by identifying and securing new business opportunities and partnerships

Oversee the development and enhancement of merchant acquiring products and services

Optimize operational processes to improve efficiency, reduce costs, and enhance service delivery

Establish and monitor key performance indicators (KPIs) to track progress and drive continuous improvement

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise in Merchant Services, Payment Rails, or a relevant domain area

Advanced knowledge of Merchant Acquiring including industry practices and emerging products, MOP development, and data analytics

Proven ability to lead product and project life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Communicate effectively with internal and external stakeholders, including executive leadership, to align on goals and strategies

Build and maintain strong relationships with key merchants, partners, and stakeholders

Manage the financial performance of improvements to JPM MS products and services, including budgeting, forecasting, and reporting

Identify and mitigate risks associated with merchant acquiring activities, including existing and new regulatory changes on the horizon

Help the team continue to foster a culture of collaboration and excellence

Preferred qualifications, capabilities, and skills

Subject Matter Expert (SME) on Merchant Acquiring Practices, Payment Network Rules, and PCI DSS Compliance

Advanced knowledge of all relevant regulations and industry standards in the merchant acquiring space

Demonstrated prior experience working in a highly matrixed, complex organization

Equal Employment Opportunity

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

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