Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
Meet monthly quotas
Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
Implement strategies for retaining customers requesting to terminate or downgrade their account
Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
Other duties as requested
Account Manager • 94707 Berkeley, CA, US
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