Assistant Production Manager

Assistant Production Manager

As the Assistant Production Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities :

• Ensure an accurate scope of work for restoration projects
• Prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and / or clients for approval of restoration activities
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain all communications with customers, teammates, vendors, and insurance representatives
• Manage production expenses including labor, equipment, vehicles, and other assets
• Manage the customer and client experience and overall satisfaction
• Provide priority responses to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates

Position Requirements :

Skills / Physical Demands / Competencies :

Each SERVPRO Franchise is Independently Owned and Operated.