Computer Services Specialist - IT Support Technician IIKansas City Missouri Police Department • Kansas City, MO, United States
serp_jobs.error_messages.no_longer_accepting
Computer Services Specialist - IT Support Technician II
Kansas City Missouri Police Department • Kansas City, MO, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCoordinate, configure, install, test, and troubleshoot all personal computer hardware / software, printers and other peripheral devices connected to the Department's network; work as part of an established team to deliver service excellence and the highest quality customer service to users of the KCPD / REJIS criminal justice network. Provide customer-centric technical support to users department-wide with emphasis on superior service; help instill the importance of service. Provide a higher level of technical support and troubleshooting compared with Technician I. Provide assistance concerning the use of computer hardware and software, including printing, installation, network connectivity, electronic mail, and operating systems. Maintain work tickets, requests, and time-logs within the service desk software. Understand department protocol, methods, and security related to installation and maintenance of hardware and software. Serve as alternate timekeeper of assigned shift. Provide to Computer Services Specialist I an outstanding example of teamwork. Assist in troubleshooting for all end-user devices; provide training as needed. Research availability of hardware and software as required for diagnosing and correcting problems. Set up equipment for employee use, performing and ensuring proper installation of cables, operating systems, or appropriate software. Assist in product evaluation and testing of hardware / software for future improvements, feasibility, and applicability to department products, including evaluation, testing, and recommendations regarding product potential. Assist in creating and maintaining standard operating procedures (SOPs). Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain reliable and predictable attendance. Continue advancing skills through research, attendance at educational conferences and relevant courses or workshops. Perform related duties as required and understand that essential functions may be redefined to comply with ADA / ADAAA and MHRA guidelines. High school diploma or equivalent. CompTIA A+ certification required; Network+ certification preferred. Five years of experience performing advanced end-user support; internal promotion may require advanced knowledge of KCPD devices and network. Comparable work experience and technical / vocational training considered. Ability to establish and maintain effective working relationships and contribute to a positive team atmosphere within the Section / Unit / Division. A valid Missouri driver's license and a good driving record. Lift up to 50 pounds; ability to bend, crawl, carry equipment, kneel, climb, and work on the floor under counters and desks multiple times a day. Personal computers, software, printers, laptops and peripherals Small hand tools Vehicle Mid-Senior level Full-time Information Technology Law Enforcement
Overview
Computer Services Specialist II, Tech II Information Services Division / Information Technology Support Unit, Kansas City Missouri Police Department
Compensation
- Starting monthly salary : $4,339
- Pay range : 53
- Vacancy status : Vacant
- Expiration date : September 5, 2025
Responsibilities
Qualifications
Physical Requirements
Job Location and Travel
Position operates in a standard office environment 40% of the time; remaining 60% is travel and work at other remote sites within the Kansas City area.
Equipment
Seniority level
Employment type
Job function
Industries
Equal Employment Opportunity
The Kansas City Missouri Police Department employment practices are designed to hire, promote, and assign members without discrimination on the basis of race, color, national origin, limited English proficiency, sex, sexual orientation, gender identity, age, religion, disability, or low-income level.
#J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Computer Support Specialist • Kansas City, MO, United States
Job_description.internal_linking.related_jobs
On-Site (In Office 5 Days / Week).We are seeking a motivated, entry-level.This is an excellent opportunity for someone with a strong work ethic, a positive attitude, and a desire to grow in the IT fi...serp_jobs.internal_linking.show_more
A company is looking for a Customer Support Representative to provide remote support and resolve client issues.Key Responsibilities Provide remote customer support and resolve issues to the end u...serp_jobs.internal_linking.show_more
External Title : Technical Support Agent II.Reporting to the Customer Support Center Manager, the First Level Support Technician plays a key role as the front line of AWG IT's Help Desk (CSC).The pr...serp_jobs.internal_linking.show_more
Responsible for end user support for basic and routine hardware and software requests.We're looking for a detail-oriented and customer-focused Help Desk Support Specialist to join our team.This rol...serp_jobs.internal_linking.show_more
Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience.
We are driven by our passion for innovation, growth, and connectin...serp_jobs.internal_linking.show_more
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...serp_jobs.internal_linking.show_more
Contract Role | PC Support in Kansas City MO.Duration : 12 months contract with possible extension.Scheduled Work Hours : Monday - Friday, 8 : 00 a.
Summary of Primary Duties and Responsibilities : .Unde...serp_jobs.internal_linking.show_more
Computer Technician - Kansas City, MO.The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's res...serp_jobs.internal_linking.show_more
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...serp_jobs.internal_linking.show_more
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow inquiries for software, servi...serp_jobs.internal_linking.show_more
Minimum 2 years relevant work experience.Serve as the primary Tier I technology support contact for the Department of Technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES : .Provide proactive customer se...serp_jobs.internal_linking.show_more
An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO.In this role you will serve as first point of contact for any IT-related issu...serp_jobs.internal_linking.show_more
Chipton-Ross is seeking a PC Support I Technician for a contract opportunity in KansasCity, MO.BASIC QUALIFICATIONS (REQUIRED SKILLS / EXPERIENCE) : .
Working knowledge of Windows 11, Microsoft Office a...serp_jobs.internal_linking.show_more
Start Date : ASAP Scheduled details : 8hr Days; Monday-Friday 0830-1700 Experience Required : 1-2 years related experience, Ability to read technical documentation, Ability to write technical document...serp_jobs.internal_linking.show_more
Provide first / second level contact and problem resolution for customer issues.Provide standard and non-standard technical support to end-users in response to specific.
Utilize established operating ...serp_jobs.internal_linking.show_more
On-Call IT Field Technician – PC, Mac, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability.
You’ll join our technician network and receive ...serp_jobs.internal_linking.show_more
Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advanci...serp_jobs.internal_linking.show_more
The City of North Kansas City is seeking a skilled and resourceful.The ideal candidate will be a self-starter who thrives working independently while providing reliable technical support and soluti...serp_jobs.internal_linking.show_more
IT Specialist
Morgan Hunter Companies • Overland Park, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Remote Customer Support Specialist
VirtualVocations • Kansas City, Missouri, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Agent II
Associated Wholesale Grocers • Kansas City, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Desktop Support Technician- Onsite Overland Park, KS
Netsmart • Overland Park, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Support Technician 2
Propio Language Services • Overland Park, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Amazon IT Support Technician
TradeJobsWorkforce • 64151 Kansas City, MO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
PC Support I
LanceSoft • Kansas City, MO, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Computer Technician Principal, PC Refresh - Kansas City, MO
ABBTECH Professional Resources • Kansas City, MO, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
US Navy • Kansas City, Missouri, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Support Specialist - Tier 1 (Remote)
PATTERSON TECHNOLOGY CENTER • Kansas City, KS, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technology Support Specialist
Levi Hunter • Kansas City, KS, US
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Systems Support Specialist I
Insight Global • Kansas City, MO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
PC Support I
Chipton-Ross • Kansas City, MO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Desktop Support Tech I
Netpace • Overland Park, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Desktop Support Technician (Lenexa, KS)
TEKsystems • Lenexa, KS, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
On-Call IT Field Technician - Kansas City, MO
Geeks on Site • Kansas City, MO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Support Specialist - Tier 1 (Remote)
Patterson Companies • Kansas City, KS, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
IT TECHNICIAN / SPECIALIST
City Of North Kansas City • Kansas City, MO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted