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Warranty Returns Processor
Warranty Returns ProcessorVontier • Stow, Ohio, US
Warranty Returns Processor

Warranty Returns Processor

Vontier • Stow, Ohio, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

JOB DESCRIPTION

INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)

You will reconcile hand tool warranty returns from our distributor network. This involves identifying tools by item number and matching the items to the packing list created by the distributor. The successful candidate will be able to identify and sort failed tools for common failures for quality purposes.

What You Will Do

  • Open parcel packages and transfer items to sorting bins
  • Identify tool by item number from marking on tool or from paper / online catalog
  • Issue or deny credit to distributor by appropriately coding warranty claim in computer system
  • For items denied credit, pack and ship item back to distributor
  • Sort like items for return to supply base
  • Move items to quarantine area and help load onto truck for transport to scrap facility

WHO YOU ARE (Qualifications)

  • High school diploma or equivalent required
  • Basic computer skills – Windows based operating systems and general typing
  • Must be able to lift 50 pounds (with or without reasonable accommodations)
  • Must remain flexible regarding shift hours and responsibilities
  • Ability to identify trends and patterns in tool failures
  • Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.

    Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

    WHO IS VONTIER

    At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

    Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

    Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

    Together, let’s enable the way the world moves!

    "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

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    Warranty • Stow, Ohio, US

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