FACILITIES REGIONAL OPERATIONS MANAGER

Facilities Regional Operations Manager

Salary: $120,000 - $140,000

Pay Grade: 16

Other Forms of Compensation: BONUS

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

This role is responsible for the overall delivery of managed services to the client. The individual will coordinate and support all departmental activities and interface with all levels of facility staff regarding the Scope of Work at assigned unit(s).

Key Responsibilities:

• Plan, organize, direct, coordinate, and supervise departmental functions and activities, ensuring adequate staffing.
• Establish work standards and workflows.
• Ensure compliance with all regulatory agencies.
• Control expenses within the area of responsibility.
• Continuously review procedures and implement improvements when applicable.
• Perform other duties as assigned.

Qualifications

Experience:

• 710 years of progressive experience in facilities or operations management; multi-site experience strongly preferred.
• Experience in IFM environments, corporate real estate, manufacturing, or industrial operations is a plus.

Technical & Professional Skills:

• Strong understanding of building systems (HVAC, electrical, plumbing, life safety, etc.).
• Proficiency in CMMS/CAFM systems and work order management platforms.
• Budgeting, forecasting, and financial acumen.
• Knowledge of safety regulations and EHS compliance.

Leadership & Interpersonal Skills:

• Exceptional communication and client-relationship management skills.
• Ability to lead diverse teams across multiple locations.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to work in fast-paced environments and manage competing priorities.

Core Competencies:

• Operational Leadership
• Strategic Thinking
• Financial Management
• Continuous Improvement
• Client Service Excellence
• Team Development
• Safety Focus
• Accountability & Ownership

Education:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field (preferred).

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.