Collections Specialist - Medical

2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. As  Patient Registration Specialists , we are often the first point of contact for our patients and their families. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work on any of our 8-hour shift schedules during our normal business hours of 7 : 00am - 5 : 00pm, Monday through Friday. No weekends or major holidays are required. It may be necessary, given the business need, to work occasional overtime, however, and voluntary OT is available after 90 days. Joseph's Hospital and Medical Center in the heart of Downtown Phoenix at 625 N 6th St, Phoenix, AZ 85004. We have onsite café and provide 2 weeks of paid training. Performance-based bonuses are also available.

Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance

Accurate Computer Data Entry

Scan documents

Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases

Work with various systems including Patient Registration and Electronic Medical Record

Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED (or higher)

~2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting

~1+ years of customer service experience

~1+ years of experience with insurance policies and procedures

~ Ability to work dayshifts, Monday through Friday 7am - 5pm (Shift is assigned within those hours)

Previous working experience with Google products

Working knowledge of facility pricing structure and cost estimates

Understanding of Medical Terminology

Bilingual fluency with English & Spanish

• PLEASE NOTE
• The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace.