Business Development Representative

Job Description

Job Description

Mainstay Technologies Business Development Representative will create first meetings with Ideal Client Profile (ICP) accounts through targeted outbound and fast inbound follow-up, qualify to SQL using Director of Revenue Operations (DRO) criteria, and hand off cleanly for discovery—while keeping impeccable notes and data hygiene, partnering with Marketing and Sales to convert campaign interest into pipeline.

What You'll Do

Pipeline Creation & Follow-up

Inbound speed to lead :  Engage all new MQLs in ≤15 minutes (goal ≤10min median), book the first meeting, and launch the follow-up sequence.

Outbound prospecting :  Run daily sequences to named ICP accounts; personalize by vertical / problem; collaborate with BDM on weekly focus lists.

Qualification & booking :  Apply DROdefined SQL criteria; set / confirm meetings; pass complete, clean records to the BDM.

Event / webinar follow-ups :  Process attendee lists within 1 business day; convert to meetings with tight cadences.

Process & Hygiene

Keep SQL fields, next steps, and notes complete and current; follow  forms / UTM / SelfReported  Attribution standards.

Track no-shows and reschedules; resequence with new next steps.

Weekly Cadence

Daily :  100–150 touches (calls / emails / LI / VM), book 3–5 first meetings / day, and attend a standup to refine lists & messaging.

Weekly :   Review lead quality with BDM and Marketing; update talk tracks and objection handling; prepare post event follow-ups.

Your Background

1–3+ years in a BDR / SDR role (B2B tech; MSP / cyber / IT services a plus) with a record of hitting meeting and speed to lead targets.

Hands on with HubSpot CRM / Sales Hub (or similar), sequencing tools, LinkedIn Sales Navigator, dialer / VOIP, calendar / scheduling, and basic spreadsheets.

Comfortable following defined qualification criteria, working from ICP account lists, and documenting clean, actionable notes

Skills for Success

SLA discipline & time management in a high activity environment.

Research & personalization to map account pains to our offers.

Clear, concise communication (phone, email, and LinkedIn).

Coachability & collaboration with the BDM / RMM; adapts quickly based on win / loss and campaign feedback.

Data hygiene & organization—keeps fields complete and next steps clear.

Professional persistence and a supportive, team first attitude.

Physical Requirements

Prolonged periods working at a computer and on the phone.

Occasional travel for regional events and meetings as needed.

This description cannot encompass all tasks and may change at any time. Other duties as assigned may be required to achieve Mainstay’s vision, mission, and core values.

About Mainstay

Mainstay Technologies- IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame, we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring, high-ownership teammates who work hard, enjoy each other immensely, and turn off the work at the end of the workday, to focus on what matters more than work.

It is our commitment to people that makes us who we are. We love what we do, and we love who we do it with. We are driven by our mission : to give more than we get. People are always the ends, never the means. In addition to being a Best Company to Work For, we have also been recognized for Coolest Companies for Young Professionals, “Best of Business” for Managed IT Services, and the Torch Award for Marketplace Ethics.  We have made the Inc. 500 | 5000 List for fastest growing small businesses 5 times.

Benefits

This is a full time, salaried position with a full benefits package, including :

A flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books

3 weeks of PTO (4 weeks after 2 years) per year

A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years

Health, Dental, and Vision Insurance

Disability Insurance

Group and Supplemental Life Insurance

Paid Family Leave

401(k) with 3% match

Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)

Paid Volunteer Time Off

Location

We believe in Work-from-Anywhere AND in the value of in-person relationships. We provide nearly unlimited flexibility to work remotely, but we do hold team meetings and all-staffs in person.  We also maintain a beautiful office in Manchester, NH and a satellite office in Laconia, and we encourage each team member to choose their own balance of home and in-office work, that maximizes wellbeing.  We do encourage all teammates to come in weekly, but it is not required.  Applicants must live within driving distance to support clients, onboarding, and ongoing team integration.

Application

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