ServiceNow - Technical Consultant / Senior

JOB DESCRIPTION

Req ID :  345270

We are currently seeking a ServiceNow - Technical Consultant / Senior to join our team in Plano, Texas (US-TX), United States (US).

Senior ServiceNow Technical Consultant

Location :

Remote / On-site (as required)

Job Type : Full-Time

About the Role :

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities :

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.

ITAM - Software Asset Management / Hardware Asset Management

ITOM – Discovery, Event Management, Service Mapping

Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.

Provide technical leadership and mentorship to junior consultants and developers.

Customize and configure ServiceNow applications using best practices and maintain platform integrity.

Integrate ServiceNow with external systems using REST / SOAP APIs, MID Servers, and other integration tools.

Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.

Stay current with ServiceNow releases and proactively recommend platform enhancements.

Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications :

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

7+ years of hands-on experience with ServiceNow platform development and administration.

Proven track record of successful ServiceNow implementations in enterprise environments.

Certifications (Required) :

Required :

CSA, CAD and at least 1 CIS-(any)

Skills & Competencies :

Strong understanding of ServiceNow architecture and data model.

Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.

Experience with Agile methodologies and DevOps practices.

Excellent communication, presentation, and stakeholder management skills.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Why Join Us?

Work with a team of passionate ServiceNow experts.

Opportunity to lead high-impact digital transformation projects.

Competitive compensation and benefits.

Continuous learning and certification support.

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at