Strategic Account Director

Strategic Account Director

At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our platform is the world's first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the largest engineering organizations in the world spanning from industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries.

About the Role

In your role as Strategic Account Director, you will play a critical role in the growth and expansion of existing CoLab customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions. In this role, you build and execute strategies to help land and expand 7-figure accounts. The ideal person for this role is passionate about helping others succeed and cultivating strong relationships.

What You'll Do :

• Build relationships with existing customers and net new strategic accounts.
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling.
• Serve as an expert to your customers as it relates to CoLab and industry best practices.
• Find, qualify and build opportunities within existing accounts.
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals.
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes.
• Manage follow-up conversations and document all activities in Salesforce.
• Travel to customer on-site on average 1 week per month.

Who You Are :

This position will require occasional travel for on-site team meetings in Newfoundland Canada, at least twice per year (primarily in December and June) in addition to occasional travel to off sites. We recognize that travel can involve personal commitments, and we strive to accommodate individual circumstances, however the expectation is that travel to, and attendance at, the majority of these events is mandatory. Details about travel arrangements and covered expenses will be discussed during the hiring process.

Frequently cited statistics show that people who identify with historically marginalized groups often apply to jobs only if they meet 100% of the qualifications. At CoLab, we believe in potential over perfection. If this role excites youeven if you don't meet every single qualificationwe encourage you to apply. Your unique background and perspective are valuable to us.