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Program Manager (Remote)
Program Manager (Remote)First American • Jacksonville, FL, US
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Program Manager (Remote)

Program Manager (Remote)

First American • Jacksonville, FL, US
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Program Manager

Join a team that puts its people first! Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

We're a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for a strategic and adaptable Program Manager who excels at managing complexity, connecting strategy to execution, and driving impactful results across multiple cross-functional programs and projects. The Program Manager leads initiatives with interdependencies that are critical to achieving business goals. This role partners with cross-functional teams to define objectives, create program roadmaps, manage risk, and ensure on-time, on-budget delivery. The Program Manager plays a pivotal role in aligning execution with organizational strategy while effectively communicating progress, risks, and outcomes to stakeholders. You take pride in turning vision into actionable plans that create tangible impactsolving challenges, fostering alignment, and bringing clarity to ambiguity through collaboration and accountability.

What You'll Do :

  • Manage multiple programs or projects of moderate to high complexity independently.
  • Develop and maintain detailed program plans, roadmaps, scopes, schedules, and governance frameworks.
  • Drive tactical execution while balancing shifting priorities and evolving business needs.
  • Monitor and mitigate program risks, ensuring consistent progress and delivery success.
  • Communicate program status, issues, and milestones to stakeholders and leadership with clarity and impact.
  • Collaborate with cross-functional partners to anticipate challenges, remove barriers, and drive accountability.
  • Ensure programs are delivered on time, within budget, and in line with quality standards.
  • Continuously improve program management practices to enhance consistency and effectiveness across teams.
  • Facilitate alignment across business functions and ensure initiatives deliver tangible business value.

What You'll Bring :

  • 3+ years of program or project management experience leading complex, cross-functional initiatives.
  • Proven ability to design, develop, and execute large-scale programs with measurable results.
  • Strong organizational, planning, and time management skills with attention to detail.
  • Skilled communicator with strong facilitation, negotiation, and presentation abilities.
  • Ability to identify issues, assess risks, and solve problems proactively and independently.
  • Proficiency with program management tools such as Smartsheet, Jira, or MS Project.
  • Leadership skills to influence without authority and inspire collaboration across teams.
  • Adaptability and resilience in a fast-paced, evolving environment.
  • Bachelor's degree in business, management, or related field (preferred).
  • PMP or PgMP certification (preferred).
  • Pay Range : $109,650 - $146,175 Annually

    This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

    First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

    First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment : handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

    Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.

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