Job Description
Job Description
Love the Plumbing industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you!
Miller’s Services is looking for a Lead Plumbing Service Expert to deliver top-tier service by diagnosing and repairing residential plumbing systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
- Competitive pay, benefits, and opportunities to grow with us
- Incentive pay through bonus and spiff program
- The chance to make a big impact in a growing, family-owned business
- A supportive team that values safety, kindness, ownership, family and community
- Many advancement opportunities
- Retirement Plan with a company match
- Training and development
- Paid time off, Holiday pay & paid birthdays!
What You’ll Do
The Lead Plumbing Service Expert will serve our customers at the highest level. This position will diagnose and repair plumbing issues that lead customer to informed and confident decisions for their home.
Daily / Weekly Responsibilities
Complete all general plumbing in-home, service and repair callsEstablish customer rapport to sell the right products and servicesEducate and assist customers in choosing the best finance options and maintenance plansUnderstand your service criteria and hold yourself accountable for exceeding revenue goalsShow yourself as professional and knowledgeable to win new referrals and repeat businessWork alongside customer service and dispatch to ensure overall success of the businessMaintain a clean, organized job site and well inventoried truckParticipate actively in all training exercises, morning meetings, trade shows and retreatsTrain and mentor apprentices to ensure quick, accurate repairs and installationsBe accurate and timely with invoices, timecards, curbside feedback and option sheetWhat We’re Looking For
Over 3 years of experience with residential plumbing codes, coupled with a proven ability to make effective, on-the-spot decisions regarding troubleshooting, diagnostics and ultimate service of the plumbing systems2 years of experience mentoring apprentices through training and skill developmentDeveloped proven track record in plumbing systems including plumbing components, water heaters, replumbs, fixture replacements, pressure tanks, etc.Clean, safe driving recordHighly organized with exceptional follow-through abilitiesStrong verbal and written communicationsHigh integrity with advanced social skills and ability to make solid connectionsCompetitive individual contributor who also loves to win as a teamPowered by JazzHR
clTnJPDV8N