Front DeskAltitude Trampoline Park • Webster, TX, USA
Front Desk
Altitude Trampoline Park • Webster, TX, USA
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]Team Player : Respectful and responsible Team Member who brings a positive attitude to the Strong Communication Skills : Strong interpersonal communication skills are a must. Fast-Paced Environment : Ability to work in a busy and face-paced environment while remaining Cash Management : Ability to handle POS transactions accurately and efficiently. Resolution Management : Ability to calmly resolve Guest complaints. Sales : Sell, sell, sell. A big responsible for the position is to confidently convey the value of C3 : Instruct the Guest to watch the safety video before jumping. Ensures everyone receives Waivers : Ensure waivers have been properly completed. Team Player : Works hard to make the park a better place and brings a helpful personality to the Guest First Perspective : Strives to create a positive Guest experience to each and every Guest. Park Knowledge : Aware of park offerings, programs, pricing, promotions, and upcoming events. Greeter : Get out on the floor to proactively meet Guests and walk them through the check-in Complete Transactions : Handle transactions in a timely and accurate manner. Enhance the Guest Experience : Ensure all Guests are aware of the park, the different areas and Café : Complete transactions and run the café when necessary. Stock : During downtime, re-stock socks, wristbands, merchandise, café products, etc. Clean : Organize POS stations and clean Guest areas, including bathrooms and café seating, Other Duties as Assigned
Guest Services are the first step in setting a fun and positive tone for the Guest's experience.
These Team Members are welcoming and go above and beyond to create a positive experience
for our Guests. One of the number one responsibility is to sell. Not to sell the most expensive
package, but to sell the value of park offerings and find the best fit for our Guests; thereby
providing the best service.
Qualifications
- Positive Attitude : Engaging and energetic personality who enjoys being around the public and is
always smiling.
Team.
calm under pressure.
Responsibilities
passes and Membership and upsell the Guests.
proper wristbands (Jumper or observer).
table.
process.
other park offerings.
throughout their shift. Responsible for completing the Guest Services cleaning checklist each
night.
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Front Desk • Webster, TX, USA
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