Operations Support Specialist

Whether you come from a background in clerical work, customer service, or project management, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

We're looking for people to join our team in June 2026, with potential opportunities to start sooner!

About The Role:

As an Operations Support Specialist in our Closing Department, you’ll play a key role in making sure everything is ready for a seamless loan closing. From double-checking compliance requirements and finalizing fees to coordinating with teammates, vendors, and closing agents, you’ll help ensure every detail is handled on time and with care.

Here’s a snapshot of what you’d be doing:

• Managing a pipeline of loans, taking ownership of each one to make sure every detail is in order and timelines are met.

• Working closely with a variety of people, striking up conversations with teammates and external partners to keep things running smoothly.

• Drafting and reviewing closing packages and working behind the scenes with loan teams and title companies to ensure every loan closes on time and with top-notch quality.

• Staying in the loop with industry guidelines to guarantee all processes are compliant— even as things change.

About You:

• You have an eagle eye for detail, and nothing slips past you. Whether it’s catching a typo or double-checking key documents, accuracy is your middle name.

• Juggling tasks is second nature to you, and you thrive in environments where deadlines are tight, but the results are rewarding.

• Flexibility? You’ve got it — adapting to changes and finding creative solutions to complex problems is what makes you shine.

• Communication is one of your strongest suits. Whether written or spoken, you know how to convey information clearly, ensuring both your team and clients are always in the loop.

• Above all, customer service is at the heart of everything you do. You take pride in providing a seamless, positive experience for everyone you work with.

About Us:

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.

Interested? Apply Today!

Learn more about Veterans United on and our career site at

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.